[RhythmicNature]

Yes, I had backed a V2+ Special Edition from the Stream campaign. Back on 1/16 I was told they are waiting on new chassis because the ones received were scratched. Then it was delayed until March due to Chinese NY. Well March is almost over and the latest excuse is that it takes extra time to put together the SE version. Well what were you doing in the 3 months waiting for the chassis?

 
I suspect that's a load of hooey since I ordered the regular V2+ and I don't have mine yet either.

 

[RedJohn456]

   
I suspect that's a load of hooey since I ordered the regular V2+ and I don't have mine yet either.

its been delayed to atleast 4th week of May I just heard back from customer service.
 
Nothing to do but wait. I would just tell them to kick rocks and ask for my money back but the V2 sounds so good balanced I need the V2+ infinity version bad

 

[Raketen]

 
its been delayed to atleast 4th week of May I just heard back from customer service.
 
Nothing to do but wait. I would just tell them to kick rocks and ask for my money back but the V2 sounds so good balanced I need the V2+ infinity version bad

Dang... even longer for retail availiability I take. Glad I pounced on a used v2, sounds fantastic with everything I've thrown at it, but now I really want the + version for a phone stack

 
Little worried about all the vents though, collecting pocket lint- any clever folk found a good pocket solution? v2 gets pretty warm so silicone sleve or something seems like it might be a bad idea...

 

[Exit]

its been delayed to atleast 4th week of May I just heard back from customer service.

Nothing to do but wait. I would just tell them to kick rocks and ask for my money back but the V2 sounds so good balanced I need the V2+ infinity version bad

What has caused the delay this time? At least give us some updates!

 

[RedJohn456]

What has caused the delay this time? At least give us some updates!

 
They had problems with the revised chassis and had to revise again. The plates weren't adhering to the 3D printed chassis as well as it should.
 
Current estimates put my delivery at 4th week of may, hopefully its sooner than that.

 

[fishyee]

What has caused the delay this time? At least give us some updates!

Their excuse book must be 3 inches thick. They need to flip to the back and bring out the more creative stuff. Something like this ...

"Dear Backers, the 3 week production process when translated to Chinese actually meant 8 moon cycles or about 8 calendar months. We are diligently working on our translation software first to prevent future problems."

Who has got a better one?

 

[cat6man]

folks,
 
nobody (me included) likes waiting this long, but we bought into a product before it was commercially available.  the v2+ is running much later than planned but that is what happens sometimes when you push the envelope in engineering and are a small manufacturer (i'm an electrical engineer with a very large manufacturer of telecom equipment).
 
that said, the v2 sounds fantastic so i'll wait (sorta) impatiently for the v2+.
 
on the other hand, LHlabs should definitely
1.  consider a 2 or 3 week interval for REGULARLY updating folks when things are delayed.
2.  proactively send out updates rather than have people opening 'tickets' to ask "are we there yet?"
 
lastly, remember we signed up for this........this is the nature of crowd funding of things that don't exist yet.
 
if you don't want to roll the dice, wait until what you want is generally available next time
 
i understand everyone is frustrated, i have no connection to LHlabs other than as a customer and i refuse to work with their 'ticket' system that requires 4 different logins to access their quad-furcated websites(s).
 
no flames please...........now back to listening to music

 

[fishyee]

I personally don't mind the wait ... I mind the lies. If I could cancel, I would. Since I can't cancel, I'm going to vent and I prefer to vent in a humorous way. Or at least an attempt at humor.

New one -

"Dear Backers, we decided to source the glue for the chassis from a Bohemian medicine man because it truly clears up the midrange, giving you a YOU-ARE-THERE experience. He makes it from flowers so the high heat will get off a nice aroma as you burn in your amp. We are offering this aroma glue free of charge for your patience and loyalty but this will delay production just a few more days."

Maybe their Regional Director of Excuses could add that to the book.

 

[cxb1]

  folks,
 
nobody (me included) likes waiting this long, but we bought into a product before it was commercially available.  the v2+ is running much later than planned but that is what happens sometimes when you push the envelope in engineering and are a small manufacturer (i'm an electrical engineer with a very large manufacturer of telecom equipment).

 
OK, But.........
 
We're onto (at least) the 3rd chassis design for the v2+. LHLabs KNOWS that a chassis cycle takes 4-6 months, given re-design, supplier selection, samples, beta test runs, production cycle lead times etc etc etc. When I bought into the v2+, the pcb/electronics were showing excellent performance (remember those great Larry Ho videos?), and we were looking at chassis mock-ups. The assumption was: "this thing's just round the corner and they need the backers to go into production". NOT that we're going to have to wait ANOTHER YEAR!
 
You're an engineer, like me.
If you were on the critical path, and you had to go three times into production, with recalls and re-designs each time (not just 3 lab tests), would you still be employed ?
Would the project manager still be trotting out; "We hope to be deliverying next month" - for 6 months.........?
We know deliverying to the market is hard, with lots of holdups, rework etc.
 
But that doesn't excuse an organisation that prefers dishonesty.

 

[rigo]

on the other hand, LHlabs should definitely
1.  consider a 2 or 3 week interval for REGULARLY updating folks when things are delayed.
2.  proactively send out updates rather than have people opening 'tickets' to ask "are we there yet?"

This would be nice.

 

[tmarshl]

   
 
...."if you don't want to roll the dice, wait until what you want is generally available next time"
 
 

I totally agree, and have been cured of the urge to invest in any crowd-funding efforts in the future.

 

[RedJohn456]

  I totally agree, and have been cured of the urge to invest in any crowd-funding efforts in the future.

to be fair, not all crowd funding endeavours turn out this way. The Flare Audio R2A wasn't this delayed 

 

[Benny-x]

Their excuse book must be 3 inches thick. They need to flip to the back and bring out the more creative stuff. Something like this ...

"Dear Backers, the 3 week production process when translated to Chinese actually meant 8 moon cycles or about 8 calendar months. We are diligently working on our translation software first to prevent future problems."

Who has got a better one?

I liked this one, this was good. Because they're now putting in work on the root cause before getting back to the problematic chassis. Nice thinking. 
 
Every time I see these updates I feel 3 things:
1. Man did I ever learn my lesson with the Pulse campaign. (The lesson being, LH Labs gear sounds nice when you get it, but there is NO, like zero, absolutely nothing you can do about getting it, having an confidence in any communication you have or see, and not having any hope of ever affecting how any of that plays out)
2. Man am I ever happy I didn't buy into all the hype, though it was staggering because they paced it in with real V2 units this time, and give them any money first.
3. Man I can't wait until a few V2+ Infinity units make it out because I'm going to pick one up of the For Sale forum for a great deal from a pissed off backer that's happy to take my money and forget they ever got involved with LH Labs and their YEARS of delays.
 
Now, let's hear some funnier excuses from fishyee

 

[fishyee]

 
I liked this one, this was good. Because they're now putting in work on the root cause before getting back to the problematic chassis. Nice thinking. 

Every time I see these updates I feel 3 things:
1. Man did I ever learn my lesson with the Pulse campaign. (The lesson being, LH Labs gear sounds nice when you get it, but there is NO, like zero, absolutely nothing you can do about getting it, having an confidence in any communication you have or see, and not having any hope of ever affecting how any of that plays out)
2. Man am I ever happy I didn't buy into all the hype, though it was staggering because they paced it in with real V2 units this time, and give them any money first.
3. Man I can't wait until a few V2+ Infinity units make it out because I'm going to pick one up of the For Sale forum for a great deal from a pissed off backer that's happy to take my money and forget they ever got involved with LH Labs and their YEARS of delays.

Now, let's hear some funnier excuses from fishyee

Yep, never again.  LH could give away free stuff and I wouldn't bite.  I'm not even going to open my V2+ when it arrives ...  straight to the For-Sale Forum it goes!


New excuse for Benny-x:

"Dear Backers, to thank you for your patience and dedication, we have decided to engrave each and every chassis with a personal signature from Larry with a production date stamp!  Unfortunately, we had to fire our engraver for putting 2016 instead of 2017 on the chassis, so we anticipate more delays."

 

[esm87]

Just read up on this gadget. Seems awesome, I wonder how this stacks upto the mojo when it gets released?

Reads as though it will be the ultimate portable audio must have. Mind you, they all do lol