I'm planning to get the HE-400s, but I would like to know if anyone knows where I would need to ship them back to/if they accept returns without any problems with the headphones. I want to try them, and likely keep them, but I don't want to have to ship them back to China if I don't like them. they give no information on where they ship from, and don't even say what accessories come with them. I assume they come without the velour replacement pads, and have a 3.5 mm adapter or something of the like, but I just don't know. If anyone can clarify I would appreciate it. also, I live in the US, so if you've returned products from the US pretty painlessly, please let me know.

bump

So why don't you just get them from Amazon or Razor Dog or any of the other umpteen online US sellers...

well, I'd like to get the velour pads at the same time, and they're not on Amazon, so buying them both from the same source would be easiest. Plus I like the idea of buying as direct from the seller as possible. If it doesn't mean crazy wait times or return shipping fees

That's cool, just send HiFiMan Direct an email and inquire.

alright, I just figured the thread would work faster. thanks for responding