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V-Moda M80 [Jack Issues]

post #1 of 15
Thread Starter 

Hello everyone,

 

Have been having an issue with my M80 for awhile now.  Frequencies of the sound seem to cut out intermittently, and the issue is only remedied by forcing the cable into the headphone's jack at an angle.  The jack inside the cup does not appear to be straight.  My M80 came with two cables with the iPod/Android remotes.

 

Anyone else have this issue?  Its really irritating, and I cannot return the headphones.  Would be appreciated if anyone had a fix!

post #2 of 15

So both cables don't work? 

post #3 of 15
Thread Starter 
Quote:
Originally Posted by lin0003 View Post
 

So both cables don't work? 


Yeah, neither do.  I have to force the plug up into the jack as much as I can to get both channels to sound right.

 

One of the included cables has a dent at the end of the plug, which makes me question Radioshack's authenticity... 

post #4 of 15

Radioshack is legit. 

 

You probably just got a defective. Send it back to V-moda for repairs. You don;t want to do it yourself and void the warranty. 

post #5 of 15
Thread Starter 
Quote:
Originally Posted by lin0003 View Post
 

Radioshack is legit. 

 

You probably just got a defective. Send it back to V-moda for repairs. You don;t want to do it yourself and void the warranty. 

I never mailed the warranty card to V-Moda... Oh well

Seen a few complaints on various forums, so I am hoping a DIY'er here will have some insight haha

post #6 of 15

You don't need to send in a warranty card- just include a copy of your receipt. My son had this same issue and V-Moda fixed the problem. I now have this problem as well! Thankfully, it is still under warranty- I will be sending them in very soon.

post #7 of 15
Thread Starter 
Quote:
Originally Posted by MadMike View Post
 

You don't need to send in a warranty card- just include a copy of your receipt. My son had this same issue and V-Moda fixed the problem. I now have this problem as well! Thankfully, it is still under warranty- I will be sending them in very soon.

Alright, thanks for the tip ;)

Having a hard time locating the original receipt, so I just might be out of luck :(

post #8 of 15

Even if you pay v-moda to fix it it shouldn't cost too much. 

post #9 of 15
Thread Starter 

Still waiting for V-Moda to get back to me.  I think I may end up selling them as they are and switching to something else.  I really want a high end headphone but I seems I only get poor service :(

Really scared to put down $1000+ on a headphone without a reliable warranty

post #10 of 15
I just sent in my m80"s in today for warranty. I think they're my favorite of the ones I own, but after only about 3 months, sound started cutting out in the left ear. It was usable, but I had to keep adjusting the cable one in a while. It ended up getting to an unusable state. Same issue with any cables tried. They've actually just sat for a few months now. figured I better get them sent away before warranty runs out. Hope I don't run into any customer service issues. I also noticed the cables fray fast, and the Kevlar seems to shrink. The material on the headband didn't seem to take too long to get small cracks in it either. But that's all minor. Overall, love them. Can't wait to get them back.
post #11 of 15
Thread Starter 
Quote:
Originally Posted by Jon420 View Post

I just sent in my m80"s in today for warranty. I think they're my favorite of the ones I own, but after only about 3 months, sound started cutting out in the left ear. It was usable, but I had to keep adjusting the cable one in a while. It ended up getting to an unusable state. Same issue with any cables tried. They've actually just sat for a few months now. figured I better get them sent away before warranty runs out. Hope I don't run into any customer service issues. I also noticed the cables fray fast, and the Kevlar seems to shrink. The material on the headband didn't seem to take too long to get small cracks in it either. But that's all minor. Overall, love them. Can't wait to get them back.

Did they arrive yet?  Same exact issue with mine, left ear cutting out, left them sitting for months haha :D

Eventually got things sorted, and my unit has not had issues since.

post #12 of 15
Not yet.. I got an email 6 days ago saying they had received the headphones, and that they would send my repaired headphones, or a replacement pair in the coming weeks.
post #13 of 15
Thread Starter 
Quote:
Originally Posted by Jon420 View Post

Not yet.. I got an email 6 days ago saying they had received the headphones, and that they would send my repaired headphones, or a replacement pair in the coming weeks.

Guess I got lucky, less than two weeks between shipment and receipt

Hope your issue gets solved soon
post #14 of 15
Got them back yesterday.. not bad for me being in northern Canada. I only used basic shipping when I sent them. about 3 weeks from when I sent them,I got them back fixed, and one new cable with it. Hassle free too. Plugged them into my cowon z2, oh my how I've missed them. Could be my favorite headphones, and now trying them with my new decent sound source, it's like Christmas came early.
post #15 of 15
Thread Starter 
Quote:
Originally Posted by Jon420 View Post

Got them back yesterday.. not bad for me being in northern Canada. I only used basic shipping when I sent them. about 3 weeks from when I sent them,I got them back fixed, and one new cable with it. Hassle free too. Plugged them into my cowon z2, oh my how I've missed them. Could be my favorite headphones, and now trying them with my new decent sound source, it's like Christmas came early.


Great news! :D

They really are so much easier to enjoy after being fixed lol

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