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Little Dot MK III Failure - HELP

post #1 of 12
Thread Starter 

Hello, so I ordered a Little Dot MK III headphone amp from amazon and it arrived from Shenzhen today, took about a month to get here and well I followed the instructions and it worked for ... 5 minutes before a loud noise started sounding then almost immediately there was  a bang and a ton of (very thick) smoke came from the unit.. i turned it off immediately but yeah .. it doenst look good... also there´s liquid coming out from it.

 

I made the thread because they only sent a user´s manual and there is no warranty inside or anything that points me in any direction for when this sort of thing happens.. does anyone know who do I have to contact to get this fixed?.

 

Thank you. 

post #2 of 12

Yikes. 

I would email little.tube@gmail.com -- this is the email address of David, the owner of the company. I've spoken with him before and he is a nice guy. 

post #3 of 12
Sounds like a big capacitor let go. Just by chance, did you verify the 110/220v switch was in the right position before plugging it in?
post #4 of 12
Thread Starter 

No, the Voltage at my home is 110 v so even so there shouldnt have been an issue, that being said I find it curious you say that, there is no mention of a switch on the user´s manual that came with my unit, and i dont´ see such a switch on the unit.

 

Do you have a previous model? Because mine doesnt seem to have that unless its inside the casing and they just forgot to say that in the manual

post #5 of 12
Thread Starter 

Alright thanks ! .. hope he answers soon haha

post #6 of 12
Quote:
Originally Posted by billybob_jcv View Post

Sounds like a big capacitor let go. Just by chance, did you verify the 110/220v switch was in the right position before plugging it in?

+1

 

 And probably too late but be careful with the liquid that spilled out.  It's very unfortunate but these things -rarely- sometimes happen.  Contact the company, hope it won't be a major pain to ship it out/get a new one in. 

post #7 of 12
Thread Starter 
Quote:
Originally Posted by Xenophon View Post
 

+1

 

 And probably too late but be careful with the liquid that spilled out.  It's very unfortunate but these things -rarely- sometimes happen.  Contact the company, hope it won't be a major pain to ship it out/get a new one in. 

Yeah it just had to happen to me hahaha. I dont know it cost so much to even bring it down here ( Mexico) that I'm afraid I wont be able to afford to ship it back any time soon , but hope i'm wrong.

 

Also yes that liquid.. christ it made me really dizzy earlier, I took the unit out of the room just in case, but yeah i wont be touching that thing much.

post #8 of 12
Actually - I don't know whether the amp has such a switch - I just thought it might.
post #9 of 12
Thread Starter 
Quote:
Originally Posted by billybob_jcv View Post

Actually - I don't know whether the amp has such a switch - I just thought it might.

Nah mine doesnt, the only switch they talk about is one you change depending on the kind of headphone you´ll be using ( high impedance vs low) , but I just don´t see anything to point out that it can´t handle the voltage in my home, it actually says it should handle 110v and thats what I have, so I'm just thinking its  a manufacturing problem, just hope I can get it fixed / replaced soon.

post #10 of 12

I used to own a MKIII and I don't remember it having a switch. I had to specify the voltage when I ordered it. 

Sounds like a freak accident. 

post #11 of 12
Thread Starter 
Quote:
Originally Posted by manbear View Post
 

Yikes. 

I would email little.tube@gmail.com -- this is the email address of David, the owner of the company. I've spoken with him before and he is a nice guy. 

Hey there, I was just wondering how long I should wait to get a response from David, havent gotten a response yet, altho I guess this could be an issue when the owner is the only person responding.

post #12 of 12
I usually got responses from him pretty quickly, maybe a day or two.
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