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The tip of my 1/4" jack on my HE-500's just broke off inside my DAC!

post #1 of 23
Thread Starter 

Has this ever happened to anyone? What is the best way to retrieve the broken piece? Do you think Hifiman would replace the cable?

 

Pic: http://i.imgur.com/5KwiFqv.jpg

post #2 of 23

Is your headphone under warranty?

post #3 of 23

That's new, what dac was it? it looks like got too hot in the internals, melting the tip off

post #4 of 23
Thread Starter 
Quote:
Originally Posted by wolfetan44 View Post

Is your headphone under warranty?

 

 

I just got it a month ago, so probably.

post #5 of 23
Thread Starter 
Quote:
Originally Posted by KamijoIsMyHero View Post

That's new, what dac was it? it looks like got too hot in the internals, melting the tip off

Interesting theory, according to the picture, the neck of the tip was quite thin. Maybe it's just a fluke? I'm pretty unlucky.

 

Btw, I have an Audiotrak Dr. DAC2 DX Muses.

post #6 of 23
Quote:
Originally Posted by knwtmsyn View Post

Quote:
Originally Posted by wolfetan44 View Post

Is your headphone under warranty?

 

 

I just got it a month ago, so probably.

Just email them and request another cable. A headphone that was bought a month ago, and is $700, thats absolutely ridiculous.

post #7 of 23

I had the same thing happen on my dt880s with my Kindle Fire HD tablet.  It was a giant pain to get out.

post #8 of 23

Alot of people would replace the stock Hifiman cables as they are pretty unreliable and not durable. 

 

That said never had the problem with the Hifiman cable but have had it happen countless of times with cheap 3.5 and 6.35mm jacks I've worked with. Your best bet is to try flipping the DAC over on the side and get the tip to fall out on its own. 

post #9 of 23
Why can't they just offer people an option of the silver or Canare?
post #10 of 23
Quote:
Originally Posted by CBF- View Post

Why can't they just offer people an option of the silver or Canare?

Because thats more expensive.

post #11 of 23

And Canare is too bulky as well. Audeze learnt there lesson from the early LCD2's where people complained about the quality and weight of the supplied Canare cable, up until last year they changed it to the standard microphone ofc cable.

post #12 of 23
Thread Starter 
Well, I emailed hi-fi man and they're going to send me a new cable supposedly. Does anyone have any idea how to remove the tip of the quarter inch jack from my amplifier?
post #13 of 23
Quote:
Originally Posted by knwtmsyn View Post

Does anyone have any idea how to remove the tip of the quarter inch jack from my amplifier?

Well, it´s a pretty delicate operation, if the tip is stuck all the way back in the socket. Maybe a stick with some super glue on it? But you have to move fast, and try not to get stuck to something else on your way in biggrin.gif. Worst case scenario: You replace the socket.

If you use a long and very small screwdriver, you could also try to pry/bend the spring that holds the tip.


Edited by Calypso - 5/21/13 at 3:49am
post #14 of 23
Thread Starter 
I was thinking maybe something like a small clay ball/paste that I could put on the tip of the broken price so I could slide it in and have it harden around the broken tip. I think liquid would be too dangerous/unreliable. Is there such a thing to use?
post #15 of 23

I think superglue is as bad idea. if it drips you're screwed. you could, however, try some 5 minute gel epoxy. but still risky. There is some strong double sided tape out there - stuff made by 3M called VHB tape. It's expensive though, about $70 for a roll but it works very well and you would have a roll to use on/with many things. Anyway, with the double sided tape you could try cutting two or three small pieces, stick them together on the end of the broken piece and push in the jack a hold for 30 seconds and then pull it out.

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Head-Fi.org › Forums › Equipment Forums › Headphones (full-size) › The tip of my 1/4" jack on my HE-500's just broke off inside my DAC!