Has this ever happened to anyone? What is the best way to retrieve the broken piece? Do you think Hifiman would replace the cable?
Interesting theory, according to the picture, the neck of the tip was quite thin. Maybe it's just a fluke? I'm pretty unlucky.
Btw, I have an Audiotrak Dr. DAC2 DX Muses.
Just email them and request another cable. A headphone that was bought a month ago, and is $700, thats absolutely ridiculous.
Alot of people would replace the stock Hifiman cables as they are pretty unreliable and not durable.
That said never had the problem with the Hifiman cable but have had it happen countless of times with cheap 3.5 and 6.35mm jacks I've worked with. Your best bet is to try flipping the DAC over on the side and get the tip to fall out on its own.
And Canare is too bulky as well. Audeze learnt there lesson from the early LCD2's where people complained about the quality and weight of the supplied Canare cable, up until last year they changed it to the standard microphone ofc cable.
Well, it´s a pretty delicate operation, if the tip is stuck all the way back in the socket. Maybe a stick with some super glue on it? But you have to move fast, and try not to get stuck to something else on your way in . Worst case scenario: You replace the socket.
If you use a long and very small screwdriver, you could also try to pry/bend the spring that holds the tip.
I think superglue is as bad idea. if it drips you're screwed. you could, however, try some 5 minute gel epoxy. but still risky. There is some strong double sided tape out there - stuff made by 3M called VHB tape. It's expensive though, about $70 for a roll but it works very well and you would have a roll to use on/with many things. Anyway, with the double sided tape you could try cutting two or three small pieces, stick them together on the end of the broken piece and push in the jack a hold for 30 seconds and then pull it out.