Yeah any DAW would work - should've mentioned that (I just assume most people don't have commercial software like that on hand, because it can get expensive). Encoding errors aren't that uncommon - unfortunately. On the upside, pop/click removal (just select the sample or few samples that it affects, not the entire track) can usually kill them, and restore the track.
If the track looks fine in your DAW, I'd go to the headphone test website (
http://www.audiocheck.net/soundtests_headphones.php), and go through the frequency tests to try and find what's exciting the headphones to crackle/pop/etc. If it's consistently happening at a given point, I'd go for an RMA, if they're clean, the issue is somewhere else in the chain (so at least you can rule the headphones out...not that it solves your problem

).