hd555 problem already -- help!
Mar 15, 2004 at 10:33 PM Thread Starter Post #1 of 14
daveman_84

daveman_84

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I can't get sound out of the right channel
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I've tried it on my mini-system AND my computer, and neither works. Just last night they were working fine. Now, this.

Any quick-fix tips? If not, what do I do next? Do I deal with Sennheiser, or do I deal with HeadRoom (ordered them about a week ago).

Thanks
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Mar 15, 2004 at 10:38 PM Post #2 of 14
I'll try the obvious: make sure the plug is pushed securely all the way into the jack.
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Now that I've got that out of the way, I'd call Headroom and explain that you were sent a defective headphone. They'll send you an RMA, you send it back and get another headphone sent out.
 
Mar 15, 2004 at 11:00 PM Post #5 of 14
daveman_84
HI: Headroom is great service so you could ask fore cross shipping. That is they send you new cans while you send back the old ones. Actually I would ask fore the new cans and a free shipping label and send them back when I received the new cans and use the same package with free shipping. Here is a chance fore you to upgrade to the 595. LOL.
 
Mar 15, 2004 at 11:50 PM Post #6 of 14
Quote:

Originally posted by LTUCCI1924
daveman_84
HI: Headroom is great service so you could ask fore cross shipping. That is they send you new cans while you send back the old ones. Actually I would ask fore the new cans and a free shipping label and send them back when I received the new cans and use the same package with free shipping. Here is a chance fore you to upgrade to the 595. LOL.


LOL you're evil. HeadRoom is fantastic, they're sending a new one out for me. And I'm STICKIN to my 555, so there!
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Mar 15, 2004 at 11:54 PM Post #7 of 14
daveman_84
HI: I wont ask how the 555 sounded. LOL. But when you get a pair that has two working drivers I would like a post on them. please.
 
Mar 16, 2004 at 12:33 AM Post #10 of 14
no i dont play games, and i'm sure mine is just a freak pair.

on a side note, the problem has gone from bad to worse -- now the sound in the left channel is all distorted! talk about a lemon pair -- great phones though -- when they work
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Mar 16, 2004 at 4:56 AM Post #11 of 14
Ahhh...your making me nervous now with the pair i ordered from headroom...hopefully things go smoothly with mine. I already had to return my 497''s and paid shipping, so i don't want to have to go through the trouble of sending somethin back and waiting again.
 
Mar 17, 2004 at 7:07 PM Post #13 of 14
Just wanna update and say I'm glad I ordered from HeadRoom. They stopped working Monday, they sent out a new pair Tuesday, and I got them today (Wed). THAT is service. With a pre-paid shipping label to go back to them. So far so good with the new ones -- stereo sound, wow! I'm no longer relegated to monaural recordings for the rest of my life
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Mar 17, 2004 at 7:34 PM Post #14 of 14
Quote:

Originally posted by LTUCCI1924
Actually I would ask fore the new cans and a free shipping label and send them back when I received the new cans and use the same package with free shipping. Here is a chance fore you to upgrade to the 595. LOL.


That's referred to as advanced replacement. Usually when you do that, you provide your credit card number; if you don't send the broken product back, they charge your card.

This will probably work with the upgrade too, 'cept they'd charge you the difference.
 
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