HOW TO REPAIR YOUR DENON D-2000, D-5000, and D-7000 HEADPHONES - If Your Cup Has Fallen Off The Gimbal
Apr 25, 2012 at 5:24 PM Thread Starter Post #1 of 109

Gradofan2

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Many of the Denon cups have fallen off the gimbals, when the screw / bolt assembly that connects them to the gimbals has come loose.  
 
If that happens to yours, you can easily repair them, without sending them in to Denon... by... simply ordering the assembly to replace the parts you may have lost (if you were unable to find them).  You can reattach the nut to the bolt / screw by using a "precision nut driver," which you can obtain at many hardware stores (e.g. Ace Hardware, etc.), or order off the internet, making sure to use "Locktite" thread locker to secure the nut when you replace it.   
 
Here's the phone number and info you will need.  Though, if you need all the parts, they are not inexpensive.  
 
Phone Number to Denon Parts:   201-762-6391  (Luigi, or Sandy)
Address:  [size=10pt]Luigi Margarucci[/size]
[size=10pt]                  D&M Holdings, Inc.[/size]
[size=10pt]                  100 Corporate Drive[/size]
[size=10pt]                  Mahwah, NJ 07430[/size]
[size=10pt]               Luigi.Margarucci@dmh-global.com[/size]
 
[size=10pt]If you want to see the assembly schematic / diagram to select the specific parts you need, if you don't need the entire assembly, Luigi or Sandy will email it to you.[/size][size=10pt]                  [/size]
 
 
[size=10pt]Parts #'s & Prices:[/size]
7-3: 9H3419100380D $6.47
7-4: 9H3509500170D $0.69
7-5: 9H3521500140D $0.69
7-6: 9H3472100200D $0.69
7-7: 9H3521500150D $0.69
7-8: 9H3522500050D $0.79
7-9: 9H3419100390D $7.37
[size=10pt]Plus shipping & handling:  $7.00 [/size]
 
Couldn't be easier!
 
PS:  Oh yes... for all you who have these Denons, which have now been discontinued.  You all had better order one or two assemblies, in the event, your's ever comes loose and you lose the parts - which usually happens.  Otherwise, when you most need them... you won't be able to get them... because they've discontinued the phones, and may no longer have the parts.  
 
Apr 26, 2012 at 2:45 PM Post #5 of 109
 
Quote:
Nice!
I'm wondering if it would be worth it for the D2K line?

 
Yes... even if you don't keep them... potential buyers are going to want the parts in case the cups fall off.  And... if you keep them... you're going to want them, in that event, also.
 
Apr 26, 2012 at 2:50 PM Post #7 of 109
 
Quote:
Yes... even if you don't keep them... potential buyers are going to want the parts in case the cups fall off.  And... if you keep them... you're going to want them, in that event, also.

cheers... although i don't exactly know what the replacement is of.
Is there pictures to fit with the products?
 
 
Apr 26, 2012 at 6:32 PM Post #11 of 109
 
Quote:
Is this still a problem with recently purchased D2000/D5000's?  The main thread I saw on this issue was about 5 years old.

 
Yes... 
 
I don't know if they can replace the cups - they should be able to.  They indicated to me they had all the parts.  But... the ones I was specifically referring to were the screw/bolt/nut assembly that hold the cups on the gimbals. 
 
Luigi / Sandy will email you the schematic of the headphones with the parts identified.
 
May 13, 2012 at 7:35 PM Post #14 of 109
Quote:
 reattach the nut to the bolt / screw by using a "precision nut driver," which you can obtain at many hardware stores (e.g. Ace Hardware, etc.), or order off the internet, making sure to use "Locktite" thread locker to secure the nut when you replace it.   
 

Great job Gradofan2. I ordered two sets. Local Ace didn't have a precision nut driver set but it prompts the question: metric or US Standard?
 

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