[TigzStudio]

 

PM sent.

 

[nico_g]

   
 
Want to thank you both for being so patient, I know the wait is rough here.  Nico I will get you an update soon in email also.

 
Thanks Trevor, I hope it will be a good news for me !

 

[desik]

Hi guys,
how long is the wait time for you? I'm waiting 2 months for some headthrone cables.

 

[TigzStudio]

PM sent, you will likely get these compensated as free as its an error.

 

[TigzStudio]

   

PM / Email sent

 

[desik]

  PM / Email sent

Thanks! I hope there are no problems at the business side of things.

 

[TigzStudio]

 

reply sent, assigned tracking will be emailed shortly as well. 
 
Just a TON of business, few pairs of hands right now to try and make it all.
Sometimes errors will happen but I will always make it up to those folks when they do.
Depending on severity of error it can mean very nice compensation.
 
This business is a non-stop affair, there are literally no breaks for cable makers.
It is eat, sleep and breathe cables.  Rest assured it is what I am doing non-stop and I have a passion for it,
trying to keep on top of it all of course the best I can.  Every now and then something will get missed or an error will happen.
 
Just today I had to contact the United Kingdom FedEx from here in USA many times to change a delivery address
while the package was on their truck.  Calling the USA support didn't work so well so I located the UK number.
Originally when we shipped it went based off the customers address on file, but missed that
there was an address change in an email (email chain of about 40+ replies).  Fortunately I was able to rescue this one and rescheduled delivery to the customer for tomorrow.
This kind of thing is rare, but one example of things that can happen and you have to solve it while still making other people happy that day.
 
 
to all:
working on all emails from past day or two.

 

[nico_g]

Hello Trevor,
I just replied and thanks again for keeping me informed.
 
Nicolas

 

[eschell27]

Trevor: Do you ever get to sleep? Ha. 

 

[mudhole]

Yes, I got the tracking no. tonight.

Trevor also upgraded the shipping method to Express for free. Before I placed the order and during the waiting period Trevor replied all my PM with great detailed and pateint.
They are custom made cable so that the waiting period is reasonable, especially after a BF sale. It likes we are order some special dishes from  a famous chef in a Michelin 3 stars restaurant.

 

[Cotnijoe]

I just wanted to share my unboxing experience with you guys. Trevor seriously nailed the new packaging. Easily the best cable unboxing experience I've had, and definitely one of the best unboxing experience I've had period.
 

​

 

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[nico_g]

Hello,
is this a Silvergarde S ? The new one with cotton core or with carbon core ?
Thanks for your answer.

 

[Cotnijoe]

  Hello,
is this a Silvergarde S ? The new one with cotton core or with carbon core ?
Thanks for your answer.

 
This is one with carbon core! I heard the cotton core is more ergonomic, which is definitely a plus for a cable of this size.

 

[nico_g]

Thanks. I'm waiting for my cotton core version...

 

[Cotnijoe]

  Thanks. I'm waiting for my cotton core version...

 
You're in for a real treat my friend