I don't usually take a lot of crap from people or companies. Ironically, I'm a real pussycat when treated with respect, I'll even go out of my way to be understanding of any issues a company might have. Having problems with production? Let me know, I'll wait. Need to get in some parts? That's cool, just drop me a line. You fell out of a tree, broke your arm, and can't solder for a couple months? No sweat, have someone email me to let me know, we can work something out. Ignore me? Lie to me? Treat me like a mushroom? I'll get medieval and go out of my way to be a PITA.
My friends will tell you, I always try to be a good person, but I'm not necessarily a nice one. A local bank manager is terrified of me. The bank made me angry over tons of little fees and screw-ups, I was in there almost every month with some problem or another. So, finally I'd had enough and went down there and demanded a cashier's check for all my money, because I was taking it to the credit union. At the time they weren't waiting for anything to clear. Instead of doing this, the manager insulted my intelligence by telling me that I'd signed an agreement stating I'd give them 3 business days to give me my funds, it was 10am on a Friday. I told him, no, I'd signed a document dealing with the availability of funds in lieu of pending transactions, but there were none. He told me I was wrong, then I asked to see the form. Well, he rummaged around his files, looked on his computer, and then claimed the paper I'd signed was at the central office and I'd have to wait until Monday. Horsehockey. So, I thought for a minute, then dialed a reporter I knew at a nearby radio station (on speakerphone) and asked him if he'd be interested in a story about a prominent local bank that, for some reason, wasn't allowing customers to close their accounts. You know what? I had my check in my pocket and was walking out of there in less than 15 minutes.
People who would rather say "no" than do their fscking jobs should be strung up. Seriously.
Oddly I never seem to encounter these Champions in my daily life, the last time I closed out an account (took a corporate account too), it was a CU that had been bought out (thanks recession!), and the new management were hairless apes. When I asked to close the accounts they were like "what, why?" and I politely told them because they were too incompetent to pour water from a sandal with directions on the heel, and that in no way would I ever trust them to protect or handle my money (or the company's money), even if the Federal government was standing behind them. The manager blankly stared at me, absolutely did not understand what I had just said, and went ahead and thanked me for my business, cut me the checks, and said farewell. (there were other customers and tellers who were staring at her in absolute amazement, it seriously went right over her head).