Jenxer
New Head-Fier
- Joined
- Sep 11, 2012
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Thanks to some of the people in this thread and justin from HeadAmp, I'm able to enjoy listening to these headphones again after ~3 months!
Hello everybody,
I just bought a used revision 2 HE-400 and it should be here on monday. I am very sensitive to channel imbalance and have gotten rid of a few headphones due to channel imbalance. If I get the HE-400's and I hear an imbalance, could I send them at my shipping expense to HIFIMAN and have them balance my HE-400 even if I bought it used?
Thank you...
Hello everybody,
I just bought a used revision 2 HE-400 and it should be here on monday. I am very sensitive to channel imbalance and have gotten rid of a few headphones due to channel imbalance. If I get the HE-400's and I hear an imbalance, could I send them at my shipping expense to HIFIMAN and have them balance my HE-400 even if I bought it used?
Thank you...
HifiMAN does not support the warranty if the headphones are not owned by the original owner. In my case, HifiMAN charged me about $85.00 to resolve an issue. $75.00 was for the repair / replacement and the $10.00 was for the shipping costs. Plus, I had to pay the shipping, $15.00 or so to get my defective pair back to New York to get the ball rolling.
But, you are asking a question for which may or may not be an issue. I highly doubt that you're going to be purchasing a used pair with a channel imbalance. If it is the case, then the seller should have informed you before the sale was conducted. If the seller did not disclose the information to you, then I'd still take it up with the seller to provide your money back to you. I, personally, would not buy a used pair again, unless the price was extremely attractive. When you consider the costs that would be involved for HifiMAN's service, it more than chips away at the difference in cost between a used vs. a new pair. There is one consideration that I would make in buying a discounted pair. If headphone.com had a returned pair that they were selling as a "B" stock, I would opt for it. This would still mean that I would have a full warranty on my purchase.
$15 difference for a headphone that cost $300 more seems pretty reasonable to me.
@jerg,
Wait, you paid $15 for your HE-500's to get them balanced???? That's it? Or am I missing something...