Hey guys, I'm not to the point of being worried yet, but I thought I would post and see if anybody else is having an issue. I sent my RE0's in for replacement around 12/22. Since then the tracking number for the replacements has been stuck in "notified of pending delivery" or whatever it says. I wrote to them a few days ago and they told me that they had shipped, however the tracking number clearly showed that they had not. Now they are saying it's because of the holidays, delays, etc. Not a huge deal yet and I'm not overly concerned yet, just wanted to get some idea from others who have gotten replacements or are waiting for replacements.

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Honestly, it's probably holiday issues, combined with the fact that USPS tracking is often very inconsistent and inaccurate.

I wouldn't worry, if I were you: Head-Direct is a solid, trustworthy company. You'll get your RE0s.

Can I ask why you're replacing them? PM if needed.

USPS tracking sucks. Theres only been one or two times that they actually helped me in when I would get the package. The rest of the time my package arrived before it was updated and I use USPS for almost all of my shipping.

Though I agree that USPS is a disaster, this is actually on Head-Direct. No shipment yet. :/

I have had the same issue, I thought I was alone on this. I've been waiting for quite a while (since 12/27/09) I hope they come pretty soon. Edit: My says exactly the same thing on the tracking and I also got the same response from head-direct.