Hello,

having gently removed a lot of dried-up earwax with the accessory tool, the right earpiece is now much quieter than the left one. I can neither see any more earwax, nor explain this phenomenon. It was all right before I cleaned it.

Has anyone else encountered this problem before or knows how to help?

the only thing i can think of is u've pushed in some earwax deeper as u tried to clean it(pushed the earwax further in and got the other half out... contact sennheiser/dealer and c what hey can do.... you could always open if up and check if your confident enough... there's a cover on the other side of the bass control which you can remove and screw off ( i think...)

Clean your ears, kids.

yeah, especially when using customs, because there is no way to open them up without hacking them open

Thank y'all,

cleaning the grid (?) with a fine needle has solved the problem. Now, the right earpiece is louder than the left one, but that can be solved by the same means.

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The more I clean my ears, the more earwax they produce.

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Well the more u wear glasses, the worse your eyesight becomes

I think that slightly damaging the grid with the needle also improved clarity/high frequencies and tamed the bass, but I may have false memories... I wonder how completely removing the grid might affect the sound, though.


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I doubt it.

Hello guys,
This is my first post here and I start with grave digging, but with a reason - few posts from head-fi are top results in google when it comes to one IE8 channel (right / left - doesn't matter) being quieter and - after trying different things for more than a year - I think I finally found a solution.
Note that this solution will probably not help if you've totally lost sound in one / both channels.

The issue is with the connector - not the cable pins, but the sockets in the earpieces themselves. You need a very thin needle that can easily fit in these sockets and a bit of an alcohol. I strongly suggest IPA.
Just spray a bit of the alcohol on the needle, remove the excessive amount (should be just a tiny drop on the tip), then insert it into the socket and rub it back and forth against the socket walls few times. Repeat several times going around and pushing against different spots of the socket walls (yes, this is still about restoring the sound in IE8...). The needle insertion should be quite easy and for at least ~2 mm deep - if it's not, you need a thinner needle. Repeat for the other socket (and proactively for the other earpiece) and voilla - no more sound level difference.

I've tested this solution for half a year before posting, just to make sure it works, as previously tried solutions provided no fix or (accidentally, it seems) up to two weeks of solving the issue - then it returned. Posting it in these few top posts suggested by google - hopefully I won't get banned as a spammer, really doing this in a good faith.

Cheers!
KoRni