Just a few words about some things.
Power wire that fell out was screw set and solid core. It would have to take quite a bit to take it out.
The volume control knob is pressure set (not set screw). The Alps potentiometer was set with a ratchet for the final securing and has a set divot in the panel. The play in the knob is from being knocked around during shipping and the knob should only need a push back in.
All analog parts were set so that signal wiring would be as far away as possible from the transformer and power parts. The same goes with the analog signal wiring which is the line that would be the most affected. The highly visible transformer on the right is fully shielded. EM on the axial from the PSU was very low and floor noise was not noticible even with high sensitivity, low ohm full range speakers.
USB runs on a very specific line impedance range and additional solder joints along with not having very well matched impedance lines can cause problems if you want the best accuracy on the line. PCB mounted gives the best result.
Biggie told me that the box was pretty damaged when he received it. That was a brand new box as well.
I am sending him the refund upfront. He asked and I am obliging.
In this "issue" I have done as asked by Biggie and will continue to do so.
In all honesty, I couldn't imagine a situation of sending someone something that did not work or was not in working order. It wouldn't be worth the effort or dealing with all of the extra hassle. If that was the situation, I would have just sent him back the money and ended it instead of allowing this to continue and giving him what he had waited for.
The item got damaged in shipping, there is just no way that much of these kind of issues with set screw wires could have come undone on their own (done with a racheting screwdiver of which many people have seen this bit of kit at just about every recent meet in the Chicago area) or even with the pressure set volume knob.
I was quick to get on the claim in the interest of time and the parties involved.
It isn't exactly a good feeling to be called names or be put into groups of people who have stolen and continue to do so when you were doing as asked as quickly as you could. Putting it in the mail, only to find that the mail looks to have lost your package, etc. Then, to have something you worked on for many, many hours be abused and break much to the dismay of the person who you really want to satisfy. It makes you feel horrible and will quite literally make you loose sleep if you take things personally. I can understand everything that Biggie is requesting and why. It is the same thing I would have done and he has been very gracious.
The point of the matter is that this was an issue between two parties with attention being brought for people with similar issues. Of which, one person had something in progress and another had a check for a small amount of money which was already en route. The amount of money here was not more than a few hundred dollars which was wrapped up as parts cost and was the exception to the rule.
This isn't meant as an excuse, but as an explanation for anyone who has been following along.
Sincerely,
Stacy
