I was on 1.0.1 and like you couldn't download 1.0.3 from their website. On the device, I did the online update to 1.0.2. Then it let me update to 1.0.3. In other words, can't go straight from 1.0.1 to 1.0.3.

One odd behavior I have noticed is that Apple Music works much better using Wifi compared to Ethernet. When using Wifi, Hi-Res Lossless audio tracks play with the R9 system showing the high resolution bit rate. When connected using ethernet cable, all Apple Music tracks play at 48 kHz. Is...

From my understanding, the HDMI ARC connection will send video signal from R9 to the TV/receiver and sound from TV/Receiver to the R9 but not sound from R9 out to TV/Receiver.

I was very surprised when MQA encoded tracks were not affected. I believe the engineers should be made aware of this as the bug is likely related to the decoder used for FLAC files (perhaps it was updated in the FW1.0.2 and the decoder is where the bug is).

The problem occurred with that function turned on and also when turned off.

Thank you!!! Upon initial check, the problem is resolved by reloading the 1.0.1 firmware. I will wait for next firmware to upgrade. I can keep the unit. Thank you again!!!

To avoid a return of the unit next week, could you provide a download of the previous firmware before 1.0.2 and see if it resolves my issue? At this point, I have not heard the product playing quiet parts of songs properly and I'm not comfortable to keep the expensive unit unless I know it is a...

It is the same whether streaming or files off of storage device. Please check the song Porcupine Tree - Rats Return on any streaming service (Apple Music, Tidal or Qobuz). It would be difficult for me to upload a copyrighted song which is very large in size.

https://forum.fiio.com/note/showNoteContent.do?id=202401282237359257504&floor= I've found a thread on Fiio forums with my exact issues. And one of the posters did have a listen with the original shipped firmware and he/she thinks it was not a problem before the firmware update (which would also...

I copied FLAC files to the internal storage of the machine. And the problem still occurs.

Additional observation: MQA tracks are not affected. Compared "Song of I" by Steven Wilson on Qobuz (96/24 FLAC) versus Tidal (96/24 MQA). No issues on the Tidal version of the same song. Qobuz was clipped during the introduction.

This sounds like an issue with other Fiio products as well. See my link below with the issue described with M17 (same DAC chipset!!). My question is: if it is not a widespread issue, is it just my unit? Should I get it another unit to see if it is fixed...

And now I tried using the R9 as an external DAC connected to my iPhone. The same song played from iPhone Tidal and Qobuz apps still has issues but at a slightly louder portion of the intro. I don't know what that means though. Is it some kind of noise suppression feature that is...

I have a found a song that the problem is 100% reproducible. The problem occurs on 16/44.1 and 96/24 versions of this same song. The song is Porcupine Tree's Rats Return if anyone wants to give it a try on their units. I have tested this song on all outputs of the R9 including headphones and...

I have EQ disabled in global settings as well as in each APP. The problem occurs within albums in which all songs have same sampling rate and resolution. And the problem is not consistent which makes it much harder to pinpoint the issue.

Headphones. Another setting to fiddle with. Thanks! Will keep posting my findings here.

Thanks for your help! I did get this one figured out. Sony Bravia has this buried somewhere deep in the setting but I found it. The other more critical issue of the crackling at beginning of songs is still bugging me. I'm thinking it is a global issue somewhere in the Fiio. Will keep fiddling.

I thought about the DSD setting. But it happens for me with or without the DSD setting. I'm hoping it gets resolved before my return window is closes. Price is a bit high to not enjoy the first seconds of every song! Could it be related to crossfade? Is there a global crossfade setting? I've...

My first post on the forum. I got the R9 3 days ago. I've enjoyed it so far. Form factor is great for my desk. Connectivity is great. 2 issues so far, one major and one minor: 1. I am getting some crackles at the beginning and ending of songs. This is happening in Roon as well as Apple Music...