Hey Guys. I look forward to this starting back up again and to your reviews. If you have any questions, please let me know. B²

More info on the Super Source will be coming soon!

Hey Guys. Glad to see you're all enjoying our new CMA Twelve Master all in one DAC/AMP. If anyone has any questions about the CMA Twelve or CMA Twelve Master, feel free to post them here. For those of you wondering what the 5G Wireless component built into the CMA Twelve is all about, we will...

Please email me at usa@questyle.com for instructions to return the player for repair.

Hi. Where are you located?

Have you tried contacting the Questyle distributor in the UK, SCV Distribution?

Yes, the QP2R can support the 400gb cards and they are around $79 right now on Amazon!

I put both thumbs on the disply and gently slide up. Do not put a lot of pressure down on the glass, just slide it upwards. Works every time and have never broken the glass. Using something to push it out from the bottom or grab from the top can scrtach the aluminum body.

Very pleased to hear everyone is enjoying their QP1R and on behalf of the factory, I apologize it took so long to get resolved. We do stand behind our products and I am very proud of what we have achieved with the company only being on the market for less than 4 years and the QP1R being our...

I don't know, but it sure felt like the German Plague!!

Thanks, csglinux. I'm pretty much fully recover now and back in full swing!

Hey guys. Sorry i haven't posted sooner, I managed to catch Bronchitis while at the Munich High End show in Germany, which became Pneumonia by the time I returned home. Needless to say, it knocked me on my @ss for the last few weeks. Anyway, all the players with the battery indicator fix were...

If you are in the USA and are having USB issues with the 600i, please contact me at usa@questyle.com.

Just hold the power button down for ten seconds to reset it.

That is correct. The button attaches to the PCB from the back of the board, which means the unit has to be opened from the back and the battery removed to access it. If you try to simply glue it in place, it will cease to work and will be a costly repair. There is a very small drop of adhesive...

Please call our office at 702-751-9978 or email usa@questyleaudio.com I only handle the USA, but I can put you in touch with someone at the factory.

Do you need assistance with your player? If Angie is unable to help you with something, perhaps I can?

For that exact reason, everyone will receive back the exact unit they send in for repair. Please ship the player to me as soon as you're able.

I have sent PMs to everyone who sent me their info, so if you have not already, please check your messages.

I can not speak for the UK as I do not sell in the UK, but all of the QP1Rs we have sold in the US in the past month and a half or so are all running fw 1.0.9 and do not have any battery indicator problems.

Yes

Actually, a bad neck injury from a car accident, but I am still here and answering every email and phone message. I can be reached at 702-751-9978 or usa@questyleaudio.com any time.

Hi kingdixon. Though the new 400GB cards apparently work with the QP1R, the fw was originally written to accommodate up to 128GB. We verified with the last few fw updates that it functions as it should with the 200GB cards. Anything above 200GB is not verified to function correctly with all of...

There is no recall, or any plans of such, or any need to. Thus far, there are extremely few players that are still experiencing an issue with the battery indicator after the update, so far 7 here and 2 outside of the head-fi community, of the thousands that are out there! It would obviously be...

Hey Guys. We've just returned from our holiday break and hope you all had a very Merry Christmas or fantastic Hanukah and a very festive New Year celebration!! Thus far, I have only received messages from 7 people that are complaining of still experiencing battery indicator issues. Is there...