Yes! Snakewood is difficult to source, let alone for large pieces. I suggested snakewood initially because it's my favourite wood, but I also think it would be fitting for next year (Year of The Snake).
I mentioned it earlier, but have the double orders been resolved yet? I'm still on edge wondering if I ordered a double
Oh, sorry for the poor wording. Some of the one-offs ended up with two sales in Shopify's system. I'm really hoping that's not the case for the one I purchased, but only time will tell!
Well, I was able to wear my wife down...she let me open it! Sorry for the cell phone picture, I'll probably get my real camera out at some point...
The main thing that stands out to me on this first night of listening is that it's easy to forget these are closed-back headphones. Which is great, because I normally don't like closed-backs (though to be fair, I've only really heard consumer brands in that space compared to the audiophile open-backs I listen to.)
Just my 2C to the discussion: my first-hand experience is that ZMF support is the best I have ever come across. Those guys there are truly passionate about what they do and always go the extra mile to please their customers. I would absolutely place their customer service as nr.1.
I never really understand why some people refuse to solve their problems in direct emails and immediately go public complaining about their worst experience in their lifetime. The customer with the order mistake would have had his problem solved long ago, if he didn't go complaining on public forums. A business (at least publicly) must stick to its policies, otherwise they will soon experience chaos which is harmful to everyone.
Yeah I see.
Right now I tell myself I won't need the Calderas, however when there is an option to have them in fitting design to my Atriums... my wallet starts to tremble
Right now I tell myself I won't need the Calderas, however when there is an option to have them in fitting design to my Atriums... my wallet starts to tremble
They dropped yesterday! I'm sure it won't be the last timeb they use the wood, but yeah. I'm sorry that you missed it. They did sell out in literally 1 minute, though, and they're currently dealing with accidental double sales for the one-off Amboyna and B&W Ebony variants.
They dropped yesterday! I'm sure it won't be the last timeb they use the wood, but yeah. I'm sorry that you missed it. They did sell out in literally 1 minute, though, and they're currently dealing with accidental double sales for the one-off Amboyna and B&W Ebony variants.
I’m not going to go over what others have said here, which I do agree with but this bit raised an eyebrow and a puzzled expression.
If I email any company with a customer service enquiry, even a post sales query, you receive an automated response telling you they will endeavour to respond within 1 working day…. And that’s fast. So, to complain about 2-4 hours is a little crazy. Do you think they’re just sat around waiting for your email… what about the potential 100s of others asking questions before they purchase?!?
On that, I have a couple emails sent a couple days ago with no responses yet (in no rush). I'm not sure how emails are triaged, but I agree a same day response is a plus in my mind.
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