[pseudohippy]

Ok, the bad news is one of my earpieces broke. I dont know how but looking at it from their point of view Id wonder if it was my fault. I wonder the same lol. No clue how it happened.

I sent the one earpiece in Monday and they got it wednesday afternoon according to tracking. Today, at my desk it is Friday, 9:18 in the morning and a DHL package just showed up. As expected my single earpiece was enclosed with the bass = that I left on it to keep dust out.

But thats not all, now it had a = treble port in it and an extra medium tip, and get this, an extra cable. Im dumbfounded, I appreciate what they have done so much I just had to post it right here in the public forum. A company like this should be applauded and then some.

Thanks Sleek Audio, you have a customer for life!

 

[tstarn06]

No surprise. Jason and the Sleek folks have made customer service #1a (right behind, if not on par with, sound quality/value).

 

[metllicamilitia]

I agree too, the cable to left earpiece was fualty on mine so I emailed Jason a couple days ago and today I got email saying a new cable has been shipped. They have great customer service, I was little bummed that my cable had an issue in the first week of having it though.

 

[pseudohippy]

Well I havent had a cable problem but if I do I have a spare now