This is the law. Not even manufactured (not just DIY) products are exempt from paying tax on full list price upon returning with official RMA (return material authorization for repair) papers, and this is both ways that is why I was asked to return it with regular post not UPS, DHL etc. and to declare a value of 50$ to avoid having him pay tax on his own product that he actually built it himself and exported it and now if it goes back via UPS it goes through customs and he has to pay import tax. So if I return it, he fixes it and ships it back to me working not like @"yavormoskov"'s that arrived DOA, my total cost of ownership will rise to 349+100+25+100=574 plus lets say 25 for shipping from Greece to Ukraine and we are up to 600$. and we still have the connector problem. It is not an issue of me not being inpatient, I can wait a month and a half for the round trip. It is a money issue I already spent 475 and I cannot cover my losses. Say I spent another 125 all goes well and then I turn around and sell it. It would be a used refurbished unit that will barely get me a net 200$. So net loss $400. Either way you look at it is a huge loss. Unless @ Garuspic comes up with some kind of a solution to these procedural problems associated with service issues there is not going to be any enthusiasm left to support future startups.