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Vender:Razordog Audio

  1. jlbrach
    I bought a pair of Ether C headphones from Brian at Razordog and i have nothing but praise for Brian despite a very difficult process.The order got delayed creating a fair bit of frustration for both of us but brian had given me a very fair price to begin with and worked with me and kept me up to date on the situation the whole way through.It was a hassle to have to wait as long as i did to take delivery of the headphones but Brian did everything in his power to make the situation as palatable as possible and even went so far as to offer me a further discount which i refused.I recommend Razordog for anyone looking into headphones and other associated items! 
     
    Hifiearspeakers likes this.
  2. johangrb
    +1. I've had a few good deals from Razordog over the past few years. Always a pleasure.
     
  3. darkninja67
    +1
     
    Bought my Audeze LCD-2 (new) and Hifiman HE-400i (demo) from Brian. Painless transactions and fast shipping. Highly recommended and will buy from him again.
     
  4. Chianti
    Very happy with Razordog. Bought my LCD-XC there - great communication, fast delivery, good price, ...
    Excellent experience. Too bad that he doesn't cover more brands - otherwise would buy more there.
     
  5. Jthompson300
    Purchased a set of cans and then canceled the order, a month and a half later no refund and no communication from Brian. Not sure if they are in financial problems but I guess chargeback is the only way to get my money back. I hope no one else has to go through this.
     
  6. 1BADJAD
    I'd have to say I'm disappointed with Brian as his deals are so good that my savings account has been dwindling the past couple of years....hahaha! Yeah, I've purchased LCD-2's, MDR-Z1R's and finally the WM1Z...he lowered the price on all items for me, with a final blowout deal on the WM1Z for being a prior customer. I'm starting to see less and less brands being sold on the website though, so I'm not sure what's going on there.

    Dan
     
  7. Jthompson300
    At the end of the day I have to admit I feel bad, seemed like a great company but going through a rough patch. I ended up putting my reseller rating input in on them just because I don’t want tofor anyone to have go through what I went through and it dropped their score from a 10/10 to 5.08/10.
    They did try to fight it saying that they didn’t have my order number number or my email and then I sent in screenshots of the emails and my bank statement and disputed items which just took their whole defense out so reseller ratings kept the review.

    I feel bad for them because something has to have happened for this to pass. I can’t imagine the overhead is too terrible but then again I don’t know of their physical location if any so I suppose it’s not fair to judge but what I do know is that they got money for something, never even sent the product out and just kept the money, as an accountant I have to say it makes me a little nauseous just thinking about ethics and balance sheets.
     

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