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Originally Posted by dr.morton /img/forum/go_quote.gif
This only works if custom is sleeping! You usually have to prove that you actually did send the item for repair. There are custom sheets for that and you will have to fill in a reference number and a proove that you already owned it.
My guess is that you just got lucky or they had too much to do. That happens all the time but I would not count on it. Remember that you will be in deep legal trouble if they find out that something was manipulated!
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whoa this is getting to deep for me
deep legal trouble?? - i doubt that sincerely, for claiming it was a repair, for all intense and purpose it was a repair/modified.
after all its not a new ipod is it i was importing!!!
but, one big but, i am not claiming to have gotten away scott free just yet, i have been bitten once with a new ipod i bought from apple uk, website, i recieved it, and did have to pay circa 50 pounds, but this demand from TNT came through 2 mths after the event.
i paid TNT, then got onto apple and said i wasnt happy with the fact tha i had purposely bought the item from their UK website, based in london, and it had come via france, they asked me to provide TNT's documention which i duly did, and i must say i was mightily impressed with the personal service i was given by a lady from apple uk (oooh err missus) - she personally credited my card with the full fees and apologised for the situation and said TNT should never have charged me, it seems she was more annoyed at their little secret of how apple uk sales get sent from across the pond, sometimes.