Turbine Pro Warranty - Is it transferable?
post-7992146
Thread Starter
Post #1 of 12

Staal

1000+ Head-Fier
Joined
Mar 1, 2011
Messages
1,290
Reaction score
52
Joined
Mar 1, 2011
Posts
1,290
Likes
52
So, I'm contemplating selling off my MTPC to fund another purchase. They're a bit worn, but they were purchased from Amazon, so the "no questions asked"-1 time warranty is intact.
 
My question is, could the person I sell these to eventually use that warranty provided I give him the reciept and box?
 
     Share This Post       
post-7992233
Post #2 of 12

dlbernau

Head-Fier
Joined
Nov 18, 2009
Messages
81
Reaction score
12
Joined
Nov 18, 2009
Posts
81
Likes
12
Personally I would return them to Amazon for a new pair, and then sell them. Monster products are notorious for poor build quality, and you will get a much better price for a NIB pair. 
I believe the warranty is transferable. I sold a pair of Golds I had, and I know the buyer has returned them at least once, maybe twice, for new ones from Monster without difficulty.
 
     Share This Post       
post-8023289
Post #3 of 12

FPCPineapple

New Head-Fier
Joined
Dec 31, 2011
Messages
6
Reaction score
0
Joined
Dec 31, 2011
Posts
6
Likes
0


Quote:
Personally I would return them to Amazon for a new pair, and then sell them. Monster products are notorious for poor build quality, and you will get a much better price for a NIB pair. 
I believe the warranty is transferable. I sold a pair of Golds I had, and I know the buyer has returned them at least once, maybe twice, for new ones from Monster without difficulty.

Do you know if Monster specifically requests for anything? I bought a pair of turbine copper pros and the online invoice that was provided to me has the seller's name and home address on it... I'm just worried when if I ever have to mail my headphones in, the sender address and name won't match whats no the invoice/receipt. My only idea so far is to photoshop the online invoice with my personal information on it...Any thoughts?
 
     Share This Post       
post-8023488
Post #4 of 12

Staal

1000+ Head-Fier
Joined
Mar 1, 2011
Messages
1,290
Reaction score
52
Joined
Mar 1, 2011
Posts
1,290
Likes
52
I don't know about the speficic laws where you're at, but around here photoshopping a reciept is fraud. I'd hate to loose my ability to get a job over a headphone reciept.

 
     Share This Post       
post-8023497
Post #5 of 12

tinyman392

Be nice to noobs, we were all noobs at one point in our life.
Joined
Apr 27, 2011
Messages
7,278
Reaction score
603
Joined
Apr 27, 2011
Posts
7,278
Likes
603


Quote:
So, I'm contemplating selling off my MTPC to fund another purchase. They're a bit worn, but they were purchased from Amazon, so the "no questions asked"-1 time warranty is intact.
 
My question is, could the person I sell these to eventually use that warranty provided I give him the reciept and box?


Technically, yes, they can use the warranty (even though it's non-transferable) since they do have a receipt and box since Monster cannot prove that it's a second owner (person has the original receipt).  Is it fraud?  That's questionable, but he will be able to use the warranty.  From memory, I do not think that the warranty is transferable (however again with receipt, nothing can be disproven).
 
     Share This Post       
post-8023550
Post #6 of 12

alphaphoenix

Banned by order of heir wallet and significant other.
Joined
Apr 5, 2009
Messages
3,091
Reaction score
38
Joined
Apr 5, 2009
Posts
3,091
Likes
38
Yes.  I purchased mine at Amazon, sold in the forums with my receipt, and the buyer replaced it for a brand new one.  I'm sure he returned based on the lifetime manufacture defect warranty, but it was my included receipt that made it happen.  I've owned all the upper level Monster earphones and had to RMA all but one, and each time, the relevant piece of the puzzle is a receipt/invoice from an authorized seller.  The receipt/invoice is key with any return for any reason. 
 
Yes, in general with warranties, unless specified only applies to the original purchaser.  However, the upper level Monster earphones has a serial number, but it's generic to the model and is not used to identify the individual unit.  I'm not saying it's OK to lie, but as long as you have a valid receipt/invoice, you'll get away with "It was a gift from my friend/cousin/boss/dog".
 
     Share This Post       
post-8023880
Post #7 of 12

Kunlun

Headphoneus Supremus
Joined
Jan 25, 2010
Messages
3,750
Reaction score
386
Joined
Jan 25, 2010
Posts
3,750
Likes
386
It is not transferable unless you bend the truth a bit and photoshop a scan of your receipt.
 
     Share This Post       
post-8023890
Post #8 of 12

Totally Dubbed

aka 1337 Gamer
aka totallydubbed2
aka TotallydubbedHD
Joined
Feb 9, 2010
Messages
4,351
Reaction score
72
Joined
Feb 9, 2010
Posts
4,351
Likes
72


Quote:
So, I'm contemplating selling off my MTPC to fund another purchase. They're a bit worn, but they were purchased from Amazon, so the "no questions asked"-1 time warranty is intact.
 
My question is, could the person I sell these to eventually use that warranty provided I give him the reciept and box?

the warranty is transferable. 
 
If you (which you will do by the looks of it) do:
1. Provide ORIGINAL proof of purchase
2. Buy from an authorised dealer in the first place (in your case amazon, remember this HAS TO BE amazon THEMSELVES, ie. Amazon EU S.A.R.L
 
Word of caution:
If you are in the US, and sell them to someone in EU, they most probably will have to go to MONSTER US to get a replacement. This is what Monster told me - however its worth trying to see if monster EU will accept the return or not. Just worth pointing out methinks.
 
Oh and what price/which ones you selling :p!?
 
     Share This Post       
post-8023893
Post #9 of 12

Totally Dubbed

aka 1337 Gamer
aka totallydubbed2
aka TotallydubbedHD
Joined
Feb 9, 2010
Messages
4,351
Reaction score
72
Joined
Feb 9, 2010
Posts
4,351
Likes
72


Quote:
It is not transferable unless you bend the truth a bit and photoshop a scan of your receipt.

I think you should call Mosnter - this is not true :wink:
 
Name doesn't matter - think of it logically:
I bought my friend, who is now moving to the US, some MTPG's, for example.
 
He now wants to get it replaced, he can't go through me as I live....lets say....North Korea (because I can? lol)
 
1. he contacts Monster, and all they will need his the proof of purchase.
2. he has the proof of purchase, which i conveniently placed in his present, and told him in his card that he should use this proof of purchase if ever his Monster product fails for some reason.
3. he calls monster, provides the proof of purchase, and sends backs the IEM's, Monster take around 30days to turn-over the product, and there u go.
4. job done, enjoy
 
Note:
Purchase was under my name, replacement was sent to his address.
 
 
     Share This Post       
post-8023899
Post #10 of 12

Totally Dubbed

aka 1337 Gamer
aka totallydubbed2
aka TotallydubbedHD
Joined
Feb 9, 2010
Messages
4,351
Reaction score
72
Joined
Feb 9, 2010
Posts
4,351
Likes
72


Quote:
Yes, in general with warranties, unless specified only applies to the original purchaser.  However, the upper level Monster earphones has a serial number, but it's generic to the model and is not used to identify the individual unit.  I'm not saying it's OK to lie, but as long as you have a valid receipt/invoice, you'll get away with "It was a gift from my friend/cousin/boss/dog".

That would be ONE COOL BOSS :D!
lol
 
But Monster shouldn't ask questions where you got them from - all they care about is: was it from an authorised dealer, yes or no - you got proof *sends them amazon receipt* ok lets set up the RMA.
 
 
     Share This Post       
post-8024694
Post #11 of 12

AznInvasion138

100+ Head-Fier
Joined
Nov 24, 2011
Messages
175
Reaction score
11
Joined
Nov 24, 2011
Posts
175
Likes
11
so if i were to buy a pair of monster turbine pros from a friend, i would only need their receipt of purchase basically if they bought it from an authorized dealer to be able to use the lifetime warranty?
 
     Share This Post       
post-8024862
Post #12 of 12

Totally Dubbed

aka 1337 Gamer
aka totallydubbed2
aka TotallydubbedHD
Joined
Feb 9, 2010
Messages
4,351
Reaction score
72
Joined
Feb 9, 2010
Posts
4,351
Likes
72


Quote:
so if i were to buy a pair of monster turbine pros from a friend, i would only need their receipt of purchase basically if they bought it from an authorized dealer to be able to use the lifetime warranty?


yes - as i said already...
 
 
     Share This Post       

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top