[495045]

I'm so sorry to hear about Frank's passing. My condolences to his family and friends.

In light of the recent news, we've removed some posts from the thread. Frank's loved ones are no doubt going through a rough time, so we're asking that everyone please keep them in mind when posting.

@Ilias9001

I fully agree with AxelCloris so won't answer. Thing have to cool down.

 

[Paul Graham]

People are going to feel upset because some of us were friends with Frank. It's a great loss, Far greater than any temporary monetary setback.
Maybe try to have some respect?

Some of us here have lost a dear friend and a respected figure in the trade.

 

[eddie0817]

A lot of people message me say that another cable manufacturer keep mention Frank is still alive, spread many rumors.
All I have to say is shame Toxic cables, wont help your cable business.

Please be kind for this situation, and take your respect to others, spend the time to how to improve your cable.
It will be better.

 

[Currawong]

Never mind.

 

[495045]

I'm not used to all Head-Fi features, are we sure that the member who posts really works for this another manufacturer ? I might have bought from this manufacturer but if it's proven the rumors come from this maanufacturer, it's a no way.

 

[choisan]

Can anyone who has sent Frank money or toxic cables by bank transfer (not Paypal) please send me a private message.

 

[headinclouds]

I have just learned of the sad news about Frank and his father.
Frank supplied all the signal wiring for my amplifier builds and was always extremely helpful although clearly very busy.
My condolences to his family.

 

[zuber]

To all waiting for info from Paypal, here is what I have just received:

"We have concluded our investigation into your case and have decided in your favour."

It means it should be refunded within 5 days.

 

[Sotiris]

To all waiting for info from Paypal, here is what I have just received:

"We have concluded our investigation into your case and have decided in your favour."

It means it should be refunded within 5 days.

It is important to defune when did you made the payment since there is a period of 6 months within you can claim you money back.

 

[zuber]

It is important to defune when did you made the payment since there is a period of 6 months within you can claim you money back.

I paid on 22 of March 2018.
Edit: I have got money back on Paypal account.

 

[Sotiris]

Update

I was refunded all the money from Paypal ,about 400 pounds

I made the payment 18/1/2018

 

[MiniaturelandAudio]

Update

I was refunded all the money from Paypal ,about 400 pounds

I made the payment 18/1/2018

You must have just been in the 180 day timeframe. I ordered on 12 Jan, PayPal are refusing to investigate because my complaint was made after 180 days. I was literally a few days out!!

 

[choisan]

How much it is talking about?

 

[MiniaturelandAudio]

How much it is talking about?

@choisan

Was this question for me? If so I only ordered one cable, just over £200 I think.

 

[choisan]

@choisan

Was this question for me? If so I only ordered one cable, just over £200 I think.

Yes, what will you do for this over 180 days dispute