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The Official Sennheiser IE800S thread!

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  1. tracyca
    I have the same problem, got them in October also. I have to look at the noseal. I only changed the tips twice. Once to try comply tips and put on the large round tips. My original ie800 had the same problem. But only once in a while.
  2. Dobrescu George
    The original IE800 I have never presented this issue actually.

    Have you been changing the tips often?

    This is curious, I have a pair of the original IE800, and it never presented this issue (?)
  3. subguy812
    I have some of these on the way to me and I'll keep an eye out for them becoming loose.
    Last edited: Jan 11, 2018
  4. twister6 Contributor
    your eartips are probably superglued with your earwax :p
  5. Dobrescu George
    Not a chance, I take them off and actually wash them from time to time, so they don't get slippery. Earwax actually makes them slippery instead of sticky

    I had my ie800 for three years now, and they never caused anything like the issue above, the tips look like they did in the first day, even though I have been actually using them quite a lot
  6. vrln
    Could be a manufacturing defect on those particular tips. Even a small deviation can cause problems with the locking mechanism. I had the same issue with my original IE 800 on the tips I used the most, others worked fine. Sennheiser exchanged them and the new ones newer developed this issue. On my IE 800 S it's the same, they never accidentally come off.
    Last edited: Jan 11, 2018
    Dobrescu George likes this.
  7. tracyca
    It does get a little annoying having to dig the tip out of my ears. It don't happen every time I use them but it does happen. Both my sets of ie800 and ie800s are in perfect condition. No I don't change the tips often.
    Shmuel and Dobrescu George like this.
  8. tracyca
    If you go back to the ie800 tread this issue has pop up multiple times. It will not stop me from enjoying them. They are both special earphones!
  9. twister6 Contributor
    George, I was kidding in my reply... and glad to hear you wash your ears from time to time (see, kidding again :wink:)

    But in all seriousness, and I mentioned that in my review, only time could tell how durable the connection is. People choose eartips size for the best seal, isolation, and secure fit. If they are wedged in your earcanal, some might need to use a bit of a force to pull those anchored earpieces out. So, after awhile it could go through a normal wear and tear.

    For those who are having a problem and considering 2 year warranty (not an issue for new IE800S but could be for older IE800), try to get replacement eartips under warranty or just buy a replacement. The wear could be on both the nozzle and the plastic core of the tips. Replacing a tip can give you a little margin to restore the grip.

    Also, Comply tips included with IE800S are pretty secure and should work with IE800 as well, so that's another alternative.
    Dobrescu George likes this.
  10. vrln
    The IE 800 tips that I got replaced had a clear manufacturing defect - they didn't stay well on the plastic thingy they come on either.

    One big reason I got the new version is because I'm very lucky with the tip fit. Absolutely perfect seal (very rare for me with silicon tips), but the downside is even heavier microphonics than normal.

    At least Sennheiser changed their tip spare part pricing recently... They used to cost 20 euros per tip!
    Last edited: Jan 11, 2018
    Dobrescu George likes this.
  11. Deftone
    I only changed them once when I first got them they haven’t been removed since apart from being stuck in my ear. They’re also really loose on the tip holder tray thing.

    I’ll contact Sennheiser see what happens now.
    Last edited: Jan 11, 2018
  12. davidmolliere
    Funny this issue crops up, I ordered a set of medium replacement just in case (never had to change those during the 1+ year I had the IE800, just in case I loose them). Note that the spare part is labelled for IE800 no specific part refers to IE800 so I'd assume they're identical for medium, ref 552776).

    I think wear will depend how you use them, especially do you go for deeper insertion, do you pull by the wire briskly, etc... I am a pure maniac with gear never had the issue but your mileage may vary.
  13. Deftone
    I use shallow insertion and have never pulled them out by the wire.
  14. davidmolliere
    Then I hope it's a defect with the silicon not the tip holder...
    I'll keep a look on this, and report if anything crops up
  15. tracyca
    The CDM & IE800s some powerful bass slamming that Bay Area Hip Hop!
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