Echobox called me and walked me thru installing the Tidal update. This solved the problem of Tidal not seeing the SD card.
The Official Echobox Explorer Thread
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Headphoneus Supremus
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Did they provide instructions to update Tidal as well as how to keep all apps current?
Could you share the installation instructions?
By the way, has anyone received their Tidal subscription codes, or leather case?
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Weren't there some pictures earlier in one of the threads of the case?
EDIT: Found it, https://www.head-fi.org/f/threads/the-official-echobox-explorer-thread.749496/page-140#post-13568293
EDIT: Found it, https://www.head-fi.org/f/threads/the-official-echobox-explorer-thread.749496/page-140#post-13568293
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dlayman
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Yes, the case should be in the box. Nobody got Tidal codes.
silverstare11
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Sam told me that Tidal codes should be emailed out before the end of the weekend.
It is a bit complicated and I don't want to be responsible for someone bricking their Echobox, so please contact them or wait until they publish instructions. Sorry about that.
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Headphoneus Supremus
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There was no case on my box.
siess
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Mine was in with the USB cable - it is nice, although tight to fit.
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Thanks, I must have missed it as I also did not see the USB cable.
dlayman
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The case is disappointing. I guess it's leather, but it is sub par and doesn't fit well. A lot of wood remains exposed amd the lack of.a screen protector stands out as a glaring fault compared to the competition.
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Great to hear you are enjoying your unit so far
Just as a heads up, Spotify is not officially supported with the Explorer, so unfortunately we are unable to guarantee functionality. That being said, if you have any questions about your unit, or would like to try some troubleshooting steps with us, please feel free to contact our support staff at team@eboxaudio.com
dlayman, found the case, thanks!
Silverstare11, no codes, ok, will wait.
VandyMan, thanks don't have Tidal now as I cancelled when my first Echobox subscription ran out, I'll wait.
Makethemusic.... hmm, I REALLY don't know what to say about this as one of the MAIN reasons i bought this was, and I quote, "Support for Tidal, Spotify etc., etc, ". Then you changed your mind mid production, and the word was, oh... sorry no Spotify, no Google apps, etc..
So now your quoting like SCRIPTURE, "Spotify is not officially supported with the Explorer, so...." yet when you wanted all our money it WAS supported as well as Google play...
How do I answer this? Anyone want to chime in?
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I am getting my unit on Wednesday -this was the only time I could stay in for dhl- I use Spotify a lot and if it does not work when the screen switches off it would be a deal breaker for me. I don't understand what could have changed to make it behave like that since the first batch did not have that issue.
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For questions on how to update your apps, including TIDAL and UAPP, please contact our support staff at team@eboxaudio.com and we will be happy to walk you through the process
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