This is a review I just posted to Amazon. I really like (liked) my X3 2nd Gen, but I don't know what to do about this problem.
It won't let me access the card through the X3, and the only way i can shut it off is to hold in the power button and insert a paper clip into the recessed reset hole at the same time. Otherwise it just keeps flashing the same message. When I remove the card it displays the 'Waiting for card' message.
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I've had my Fiio X3 2nd Gen for a little over a year and a half. The sound quality is unreal, or should I say, 'was'. A couple of days ago I connected it to my iMac to load some new music and the icon did not show up on the screen. I turned the unit on and it started flashing an error message; 'File system not support'. I contacted Fiio customer support in China and they said to update the software, which is impossible because the X3 is stuck in the error code configuration. I'm very frustrated. I have an iPod Classic but I hate using iTunes. The iPod is much more reliable though, but doesn't have the same sound quality that the X3 did. Now I either have to send it back to China for service or buy a new one. Neither option is very enticing. I listen to FLAC files in folders, and I liked the drag and drop capability, but the build quality seems shoddy. It should last longer than a year and a half!
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Does anyone know what I should do? Has anyone experienced this same problem? It worked great for a year and a half, other than the scroll wheel getting so sloppy it is bacically useless. That didn't bother me as I use the buttons exclusively.
Thanks,
Jeff