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The Cable Company - Joe Santa Maria (thecableco.com) impeccable customer service

  1. Chozart
    Hi All,

    I purchased a Used Audeze LCD2 from thecableco.com. Unfortunately, the headphones didn't work properly (dead channel). Once I contacted them, Joe responded quickly, and took care of everything. He had another LCD2 on hand, and shipped it to me immediately, while also sending me a UPS label to return ship the faulty LCD2.

    Joe's quick response and fast action to resolve the issue (at no additional cost to me!) is a prime example of excellent customer service!

    Thank you.
     

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