rr12267
100+ Head-Fier
Hope they take care of you. I’ve never dealt with alo customer service. Please let us know how it goes.
The Audio Lounge
- Thread starter OldDude04
- Start date
Hope they take care of you. I’ve never dealt with alo customer service. Please let us know how it goes.
Have to say, ALO customer service is excellent. Got my cable order on Saturday, noticed two items were missing (duplicates, annoying but easy to miss on a manual packing basis I imagine). Emailed them with a quick explanation and pics of what was sent over the weekend and got an email back on Monday evening (UK time) apologising for the mix-up and promising to sort me out, but asking me to be patient as they had a ton of Black Friday orders going through. Got another shipping notification this morning (so went through last night their time) and missing items will be with me tomorrow.
Initial experience wasn't perfect, but mistakes happen and I always judge a firm on how they sort them out. In this case, can't fault how quickly they responded, or how quick they got the missing items out in the mail (costing then additional FedEx rush shipping).
OldDude04
Headphoneus Supremus
That is solid info. I never judge a company on normal mistakes, they happen. I judge them on how they respond to and deal with those mistakes, and it sounds like ALO is quite good.
OldDude04
Headphoneus Supremus
WoW: Moon (So many for this, I'll do some not so well known and see what happens for now.)
majo123
Headphoneus Supremus
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Yeah they are nice cables and to be honest I think they are more comfortable and sound better than the chunkier ones, maybe because the andro are quite sensitive and obviously they are tuned with this gauge wire in mind...ALO were quick to respond and just waiting on response due to time difference.
I picked up a Ref 8 2 pin to 4.4 but am seriously thinking of getting another or a Gold16. Question to Gold 16 user's Want to pair it with my EE Spartan 4 BA, not a warm IEM more neutral/analytical. Any impressions as I assume gold will be warmer hence fitting this IEM to make it a bit mor of a fun signature.
Well appears all the cables on the ALO Deal are now gone so above is a moot point.
Well appears all the cables on the ALO Deal are now gone so above is a moot point.
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WOW - Moon:
First up, a classic
Next, a sweet and wistful song that I've always liked:
Finally, one of my all-time favourite tracks, that I've often used for critical listening too
Hope you all enjoy
First up, a classic
Next, a sweet and wistful song that I've always liked:
Finally, one of my all-time favourite tracks, that I've often used for critical listening too
Hope you all enjoy
mbwilson111
Headphoneus Supremus
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WOW Moon
This was written by Rodney Crowell but I heard the Bob Seger cover first.
This was written by Rodney Crowell but I heard the Bob Seger cover first.
mbwilson111
Headphoneus Supremus
- Joined
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I have to add this one by one of my favorite artists..Lee Harvey Osmond - Blue Moon Drive
Richsvt
Headphoneus Supremus
To those who got the R3 Pro, how's it been working? I heard about some weird issues with BT and sleep. Maybe just some flukes? Curious to hear your impressions now that it has been a little bit...
OldDude04
Headphoneus Supremus
Maybe a fluke or I'm lucky but I've had zero issues (nervously knocks on wood, lol). I've connected it via BT to our shower speaker, our sound bar, my car, and a BT speaker in the garage, no problems so far. I haven't had any issues with it sleeping either but I'm pretty good with shutting it down when I'm done so I can't say I've put that under a stress test. I'm loving the R3 Pro. It is the right form factor for my DAP use, sounds a bit better than the R3 which I already loved, and a solid value for a $200 DAP imo.
