Syncing the HD30GB9

[Prufrock & Roll]

I recently purchased Kenwood's HD30GB9. I always thought I was quite decent at intuiting my way through software, but I may have met my match. Everything seems to be working fine, but I am having a surprisingly difficult time getting music onto my player. Here are the facts:

- My computer recognizes the device. After connecting it via USB, I'm prompted with the Auto Play ("Would you like to run install, open folders & view files, etc") pop up.

- I'm running it in storage mode.

- I can navigate the device, create folders, and drag and drop MP3 files, but they don’t seem to be playable (or viewable) on the device.

- I installed the Kenwood program, but it doesn't recognize the device. On the top center of the screen, it says "No device has been detected. Press F5 to refresh the Kenwood Media Application." The "PD" tab on the left of the screen is "greyed out" as well – I imagine this is relevant.

I am running Vista, but from what I've read here, others have used this player with Vista successfully.

So, any tips?

(Thanks in advance!)

 

[Night Surfer]

I am running it w/ Vista and no problems.
Try plugging in the player, turning it on (storage mode) and then starting the media software. Click the PD tab and drag and drop.
If this does not work then something is wrong.
Did you restart after install?
Maybe try reinstalling (just click instal.bat from the device)(uninstall first)

Good luck!

 

[Prufrock & Roll]

Thanks a lot for the reply.

Yes, I restarted and un/reinstalled everything - multiple times!

That being said, I've managed to fix the problem. The Kenwood Media Software worked properly AFTER I followed the procedure outlined in this topic: http://www.head-fi.org/forums/showthread.php?t=239122
Let that be an FYI for anyone using Vista who isn't able to run things properly straight out of the box.

However, there are still some idiosyncrasies I want to try to work out. For example, it lists the length and progress of all of my songs as 0:00.

Oh well, all part of the fun of having a new toy!

 

[Night Surfer]

Quote:

Originally Posted by Prufrock & Roll /img/forum/go_quote.gif For example, it lists the length and progress of all of my songs as 0:00.

Strange, I have not had that issue.
Glad it is working (mostly).
How do you like the sound?

 

[lmfboy01]

Glad u got it to work! ill be receiving my kenwood either tomorrow or fri. thank god i haven upgraded to vista yet!
one guestion, is it drag and drop with xp?

 

[Night Surfer]

Quote:

Originally Posted by lmfboy01 /img/forum/go_quote.gif Glad u got it to work! ill be receiving my kenwood either tomorrow or fri. thank god i haven upgraded to vista yet! one guestion, is it drag and drop with xp?

No. It has very simple drag and drop software though.
The latest update was supposed to make able to sync with WMP11 but I could not get it to do so.