Quote:
Originally Posted by atx
It means you've paid $300 for an amp whose market value is $150. The cost of the amp has increased.
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Thats kind of a backwards way to think about it, in terms of economics. I realize this is all your opinion and what not, but market value...
First off, it's pretty damn hard to assign a market value to a niche segment like HiFi headphone amps. They're worth 1. the sum of their parts and 2. what people obsessed with the hobby will pay for them. Since their sound quality is completely subjective, this isn't really a market value item.
For example, when you drive a new car off of the lot, and it immediately depreciates on the open market by ~15%, do you consider this at 15% increase in the cost of what you paid for the car? It's not really an apples-to-apples comparison. But I hope you get the point. In this particular case, it's not even that the amp has depreciated, it is that it's been knocked off the high horse as the flag ship design. This lowers it's value. The fact that you have the choice to raise the value is something rare in most product segments.
Secondly, the cost of the amp has not increased one bit. The value of what people are willing to pay for it has gone down. This does not mean the item has changed, it means the market has changed. Either the supply, or the demand. In this case, the supply has improved.
It really sounds like you have a chapped hide due to a case of no longer having the best of the best. Well sorry to say, but you should really stop complaining. Why should you be compensated at ALL just because the market and the product line won't stagnate. Are you seriously upset over the price of innovation and improvement? You made a decision to purchase an amp based on a price point, specifications, and value. None of this has changed just because the value has decreased because another amp has come out. This would have happened ANYWAY, it just happened to have happened (how's that for enough happens in a sentence) in a very short period of time because Xin is an animal.
You have a tangible product with the option of upgrading. You've already paid for said tangible product. You bought based on specifications that it met at the time of purchase. You don't have to pay a single dime to keep owning what you have. You already have it. However, if you wish to see an improvement, then yes, you'll have to pay for it. Name a single product where this is not the case.
I consider it fantastic customer service he's offering to upgrade the old amp for such a cheap price in the first place. You keep acting like you're losing money on the deal, but you still have a tangible product which you used to enjoy before you realized there was a later and greater model. So what's changed here? You. Placebo effect.
At any rate, I can't see a single scenario where the customer loses.