Agreed. Its 2018. Mine had zero data on the internal storage and plenty (10s of GB) on the external. My concern here would be that its a bug that may occur randomly and essentially take out our players. Sony directed me to send it in for a replacement - so apparently they have no way of "factory resetting" I'm hoping for FW 2.0.1 as a fix, or I'll be forever paranoid that my unit will brick itself. Alerting Sony as Im trying to do on their site seems appropriate.