phoenixdogfan
1000+ Head-Fier
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- Feb 26, 2015
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Yes, that does not work.Have you tried to disconnect the plug from the wall socket, wait a bit, reconnect and then resume your tests?
Yes, that does not work.Have you tried to disconnect the plug from the wall socket, wait a bit, reconnect and then resume your tests?
Yes, that does not work.
I've done that. I even reinstalled the firmware. I do notice a message flashes briefly at the bottom of the flash screen. I took a jpeg of it.Also remove the SD card and see if it starts up normally without SD card (additionally to everything else unplugged).
Whats the FW version?
In have done that. It still stalls. It's stalled right now.Yes this message seems to be normal from FW1.80 upwards.
You reinstalled 1.81 and it still stalls at the flash screen?
Did you try to press # or * during startup as the message seems to suggest?
It finally booted. Took a while. Big sigh of relief.
I hit the "#" key when I rebooted and walked away for an hour, and noticed it went to the settings screen. Unfortunately, it is now unresponsive to remote commands. Cursor is stuck over the last letter of my username. Neither the navigation keys, the back key, the enter key, or the key that invokes the virtual speaker display do anything. For that matter, no key except the on/off key works, but it will shut off and boot to the settings page after about half an hour. Help!Did you do anything special or did it just happen?
I hit the "#" key when I rebooted and walked away for an hour, and noticed it went to the settings screen. Unfortunately, it is now unresponsive to remote commands. Cursor is stuck over the last letter of my username. Neither the navigation keys, the back key, the enter key, or the key that invokes the virtual speaker display do anything. For that matter, no key except the on/off key works, but it will shut off and boot to the settings page after about half an hour. Help!
The reboot puts me into the setting menu as a default. I don't do anything beyond pressing the power button to turn the unit on. If there was a way to get to the factory reset I'd jump on the opportunity. Do you know how I might be able to do that? If you have some procedure, I'd be more than happy to give it a shot.Once you reboot, can you get into the settings menu or does it become unresponsive once you hit the enter button? If you can get into the settings have you tried doing a full factory restore? There is a bug I believe that is listed as a known issue where the unit can become unresponsive to the remote. I noticed it on FW 1.75 where certain menus would basically lock up my A16. It’s been fixed so far by upgrading to 1.81 and doing the factory restore. I don’t think they’ve been able to replicate the issue so they don’t know how to fix it. I’m sure it seems like you’re spinning your wheels, but I’m not sure any of us have much experience with fixing issues besides reinstalling firmware and doing a factory reset. If that doesn’t fix anything I feel like you might be at the point of needing to reach out to James.
The reboot puts me into the setting menu as a default. I don't do anything beyond pressing the power button to turn the unit on. If there was a way to get to the factory reset I'd jump on the opportunity. Do you know how I might be able to do that? If you have some procedure, I'd be more than happy to give it a shot.
The one with presets, audio source, etc.It puts you into the menu with the presets, audio source, listening rooms, apps, files, settings, audio meters or does it put you in the menu with PRIR sound rooms, headphones, system, time, users, updates/about?