Thanks! It is always heartening to find someone whose understanding is enhanced with such sensitivity, insight, and empathy. It seems as if the Smyths have not consolidated their A-16 buyers e-mail list, although this is a simple, almost effortless, and cost-free effort, which would go a long way toward making the more substantial and unavoidable technical reasons behind their delays more bearable to some of their customers.
I shall send a note to James Smyth about putting me on the appropriate list (and that would be the 2nd time I am doing that, incidentally). I really do hope they would take the opportunity to consolidate the mailing lists, but I am not holding my breath.
Sincere thanks for understanding, and for the explanations you have provided, just the same

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