- Dec 5, 2004
Hey all, just thought I'd post a fantastic experience I just had with Jason over at Sleek Audio. So my SA6s arrived to day and like a giddy little boy I opened up the package and immediately started playing with them. I inserted the Bass+ and Treble+ tips after a little bit and I thought there was something with the seal in my right ear so I played with it for about 5 minutes and realized that maybe I had finally gotten tinnitus...So just to be safe I used those handy-dandy detachable cables and switched the sides. Lo and behold, it was actually the earphone that was the problem, not my ears thank God. All the high and mid frequencies were there, just barely any bass. So I emailed Jason and within 10 minutes I got a reply. We exchanged emails for another 20 min at such a rapid rate I'd swear I was on instant message with the guy! Finally we concluded that the problem was indeed with one of the earphones and he got my address and phone number. when I asked him when I should expect them, he said that shipping had already sent them out!!! This is without a doubt the BEST customer service I've ever received and probably will ever receive. So if any of you still have any doubts, hopefully they will now quickly fade away after knowing that the owner of this company is not only friendly, but also very fair and trusting! Go Sleek Audio!