Shure SE535 - clicking sound with a cable ??? :/

[lukair]

Hey guys
 
I just bought a SE535, which are fantastic, musically, and first set of earphones with such quality. However...
 
Does any of you, who also own the same earphones, encountered this? Turn the volume to the max, and listen...
 
http://dl.dropbox.com/u/23242740/20131210_142839.mp4

 

[Mooses9]

to me, it sounds like the  guide wire might be snapped. did you buy these new or used?

 

[lukair]

Thanks Mooses
 
I bought them new, from official distributor. I just contacted them, but I also wanted to inquire within the community to see what you guys would say about it, and if "those earphones just have it". It is incredibly annoying, since when you wear them, and the cable often gets lightly, or more forcefully pulled, this sound "ressonates" to the inside of an ear, and you hear it loudly while listening to the music (again, very irritating :/).

 

[Mooses9]

well since you bought them new, i doubt its snapped probably just a internal issue, i hear you though, when you spend good money you dont feel like dealing with BS like that even though its minor

 

[tninety]

Definitely should not be any kind of issues with the SE535 out of the box... get those replaced. 

 

[lukair]

Thanks guys for the confirmation.

 

[lukair]

Ok guys, I have conflicting report here. I contacted shure.de, which engineers apparently claim "this is normal behaviour", however believable it is (???), while shure US said, the earphones should not produce any sound whatsoever, aside from the music itself.

I also make it hard to believe that, as those engineers claim "this is a normal behavior for this part of the cable as it is not supposed to be moved but safely rest behind the ears". The reason I find it hard to believe is that a 6x cheaper set of shure I owned for 2 years prior (Shure SE215) did not have this problem at all. Secondly, I do nothing extreme with these earphones. In fact I'm pretty pedantic person, and I care a lot about things I buy. If I wear earphones, I move my head 30 degrees to the left, and right back and forth, and I hear "clicking sound" everytime I do it, surely this is not normal for 500$+ earphones, right?

Please guys, confirm, that your set of shure se535 does not present such a behaviour.

 

[Mooses9]

Mine dont do this with the stock cable.

I would demand a replacement cable if nothing else imo.

 

[lukair]

Thanks Mosees for confirmation. It's silly that distributor wants to sell me the idea that "it's just normal, so be it!".