[cleanest]

Hello, how to fix the rubber sleeve that came out of the earphone near the cable (see picture)?
Or can it be fixed by Shure under warranty conditions?

Thanks for your replies!

 

[ClieOS]

I think warranty should cover it. Why not give Shure a call first?

 

[cleanest]

Quote:

Originally Posted by ClieOS /img/forum/go_quote.gif I think warranty should cover it. Why not give Shure a call first?

Hello, ClieOS, thanks for reply.
Because I'm from Russia and it's very difficult to make a call or send it to "Shure".

 

[ClieOS]

Check Shure website and see if there is any official Russian distributor, maybe they can help.

 

[illini]

Looks like it just came off, put it back where it goes a dab a tiny bit of superglue.

 

[jinx20001]

yehhh, warranty will have your back, failing that some glue should tidy that up, it doesnt look like hard work or untidy, its came away cleanly. how did it happen did you get it wet?

 

[minidiscs]

Shure - Repair Form

Just fill out the PDF form and ship it in. They basically give you a new pair.

 

[stew1234]

They're usually pretty good about warranty repairs so I doubt it will be a problem at all.

 

[cleanest]

Quote:

Originally Posted by jinx20001 /img/forum/go_quote.gif yehhh, warranty will have your back

thanks for suggestions, that's the first thing that comes to mind - but I'm in Russia, and postal turnaround will take way too long.
Quote:

Originally Posted by jinx20001 /img/forum/go_quote.gif how did it happen did you get it wet?

I never allowed water to contact my earphones, it lost shape and detached spontaneously.

 

[Berlioz]

Don't worry about it. Shure is really good about these things. And you probably didn't do anything wrong. I love my SE530's but I have to admit the build quality is not as good as you'd hope for. My friend has already gone through 2 pairs of them, all with the same problem. He just glued his up, but letting Shure do it is probably better

 

[akasan]

i did crazy glue, just fine