[Shanling]

Hi shanling, i tried re-pairing after unparing and re-installing the app several times. My shanling up2 still doesn’t hold the volume memory setting. The rest of the info does show up and i can use the EQ function. So it’s only the volume memory setting that keeps on shutting off. Is there a fix for this problem?

Not a issue we would be aware of. Would you be able to test it with Shanling controller app on Android?

 

[Lenzoootje]

Not a issue we would be aware of. Would you be able to test it with Shanling controller app on Android?

Thank you for the response. After connecting the up2 to a android phone i could flip the switch for volume memory. After this the volume memory stays on even after re-connecting it to the iphone

 

[Shanling]

Thank you for the response. After connecting the up2 to a android phone i could flip the switch for volume memory. After this the volume memory stays on even after re-connecting it to the iphone

Will report it to software team for check on iOS.

 

[unluckyTG]

Can I use UP2 as USB DAC with Android devices?

 

[Shanling]

Can I use UP2 as USB DAC with Android devices?

Yes, if the Android device supports USB DACs, UP2 will work as USB DAC with it.

 

[unluckyTG]

Yes, if the Android device supports USB DACs, UP2 will work as USB DAC with it.

In DAC mode UP2 is charging or I need do charging from time to time?

 

[Shanling]

In DAC mode UP2 is charging or I need do charging from time to time?

UP2 is charging when used as USB DAC.

 

[epep]

Hi,
Mine is a quite simple question. What does car mode do?

 

[Shanling]

Hi,
Mine is a quite simple question. What does car mode do?

Designed for semi-permanent installation in car, when device (UP2 for example) is connected to charger at all times.
When enabled, once you start car and charger starts charging, UP2 will turn on automatically. Then when you shutdown, charger stops, UP2 will automatically tun off after a minute.

 

[Shanling]

Small firmware update for UP4 released:

https://en.shanling.com/article-UP4V133.html

 

[crabdog]

Small firmware update for UP4 released:

https://en.shanling.com/article-UP4V133.html

Is this for both old and new UP4?

 

[gdwallasign]

Is this for both old and new UP4?

Only for the old one

 

[crabdog]

Only for the old one

I should have just clicked on the link but thanks.

 

[ozthegweat]

Will report it to software team for check on iOS.

It's been 4 months, has this issue been fixed? Also, when will the Shanling Controller app be available again on the iOS App Store?

 

[Mellowship]

It's been 4 months, has this issue been fixed? Also, when will the Shanling Controller app be available again on the iOS App Store?

The UP4 sounds wonderfully. It is really a great device, but with significant flaws in comparison with its competitors.
Starting with the cumbersome firmware update of the earlier versions (mine), the Controller App being such a mess in the first iterations, and continuing to be subpar to this day, the almost impossible DAC connection to a smartphone using a USB-C to USB-C cable, the DAC connection method, etc.
I am still unsure if I made the right choice when I decided in favour of the UP4... And I am unsure if I will ever buy anything from Shanling in the future. I mean, my FiiO X3ii is still working as if it were brand new right out of the box after many years of use, and I am considering a new DAP...