Serious help needed with USB to S/PDIF converter dropouts.

Apr 12, 2008 at 1:14 AM Thread Starter Post #1 of 11

nyc_paramedic

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I am need of some serious help with audio dropouts.

I recently started to rip my entire collection to FLAC. I had also ordered a HagUSB USB to S/PDIF converter. The HagUSB was connected to an older Dell P3 (700Mhz and 384MB RAM) that was setup as a headless server running MPD (music player daemon, with and witout 100% buffer to RAM options). The DAC is my trusty 8 year old Adcom GDA-700 which has been reliably paired to a Theta Data Basic transport. The Linux server is properly setup so that the USB audio driver bypasses all ALSA mixing and/or upsampling.

Music sounds really good this way. Better than using the Theta transport, which is something I was not expecting at all.

My problem is this: The Adcom loses lock sporadically. No rhyme or reason. Sometimes three to four times in one song. Sometimes not for an hour on end. But invariably I lose lock which results in audio dropouts. I can tell it's "lock loss" because you can hear the relay in the DAC click. Sometimes one really quick click, sometime three to four in a row. The same relay click I hear when the DAC is changing digital inputs or sampling frequencies.

I emailed Jim Hagerman of HagTech and we did these experiments:

Use foobar under Windows on my desktop (with a really good UPS) machine.
Use my Linux laptop with several music players.

No change.

Jim did ask me to use the headphone output with phones or connected to preamp thus bypassing the Adcom DAC. Using the internal PCM DAC of the HagUSB there was not one dropout after several hours listening. Jim did mention that a very small percentage of his customers had "power issues", but he did not elaborate. Thinking that maybe the HagUSB was deficient because of the 5v it pulls from the USb port...

I went ahead and ordered a Trends Audio UD-10 USB-S/PDIF converter which can be externally powered. Short story: Using the USB's 5V, a wall wart, or the battery pack I get the same loss of lock.

Not once in 8 years have I ever had this happen using the Theta transport.

So, can anyone here make any suggestions? Am I missing something? I will eventually go to a true USB DAC, but I did want to use my trusty Adcom for the time being.

Any suggestions would be appreciated.

P.S. I did recently acquire a Meridian 518 (basically a re clocker/jitter reducer) digital processor (for a great price!!!) and still have the dropouts.
 
Apr 12, 2008 at 1:41 AM Post #2 of 11
It sounds like the Adcom is finicky, which is unfortunate because it's probably the best DAC they ever made. You have some nice gear!
biggrin.gif


I don't have anything to add, since you've already tried the basic troubleshooting steps, but I hope you're able to find the problem.
 
Apr 12, 2008 at 1:51 AM Post #3 of 11
Quote:

Originally Posted by infinitesymphony /img/forum/go_quote.gif
It sounds like the Adcom is finicky, which is unfortunate because it's probably the best DAC they ever made. You have some nice gear!
biggrin.gif


I don't have anything to add, since you've already tried the basic troubleshooting steps, but I hope you're able to find the problem.



I thought so too, which is why I was really surprised that it would be finicky with the Meridian processor between the USB-to-S/PDIF converters. The 518 strips the data stream to the bare essentials and then re-clocks it.
 
Apr 12, 2008 at 3:02 AM Post #4 of 11
I had a dac that dropped out all the time and it was from static electricity.

Another suggestions, make sure you have your media player and output processing priorities set to highest. Particularly with USB, since it not a continuous stream, resource caused delays can confuse the pacing of the USB bursts.
 
Apr 12, 2008 at 3:13 AM Post #5 of 11
After thinking about it again, it seems like the HagUSB is the problem in your case. If a reclocker wasn't able to properly recover the signal, it never arrived, which means that the signal output from the HagUSB was not there. You may have a defective unit, or it may be due to your particular combination of the HagUSB and Adcom GDA-700.

You might consider giving another USB to S/PDIF converter a try, for example the Trends UD-10, which has been getting a lot of good reviews around here. It even has an AES/EBU digital XLR output.
 
Apr 12, 2008 at 4:15 AM Post #6 of 11
Quote:

Originally Posted by brainsalad /img/forum/go_quote.gif
I had a dac that dropped out all the time and it was from static electricity.

Another suggestions, make sure you have your media player and output processing priorities set to highest. Particularly with USB, since it not a continuous stream, resource caused delays can confuse the pacing of the USB bursts.



The server is just running mpd and ftp. No X11 or any desktop environment applications.

And, like I said, no audio dropouts when using the built in PCM DAC's (via headphone output) of the S/PDIF converters.
 
Apr 12, 2008 at 4:17 AM Post #7 of 11
Quote:

Originally Posted by infinitesymphony /img/forum/go_quote.gif
After thinking about it again, it seems like the HagUSB is the problem in your case. If a reclocker wasn't able to properly recover the signal, it never arrived, which means that the signal output from the HagUSB was not there. You may have a defective unit, or it may be due to your particular combination of the HagUSB and Adcom GDA-700.

You might consider giving another USB to S/PDIF converter a try, for example the Trends UD-10, which has been getting a lot of good reviews around here. It even has an AES/EBU digital XLR output.



If you read near the of my post you'll see that I did purchase a Trends Audio UD-10. Same symptoms.
 
Apr 12, 2008 at 4:21 AM Post #8 of 11
Quote:

Originally Posted by nyc_paramedic /img/forum/go_quote.gif
If you read near the of my post you'll see that I did purchase a Trends Audio UD-10. Same symptoms.


Oh, that's right, I'd forgotten about that part--sorry about that. Nevermind.
tongue.gif


I guess it points to the Adcom... Do you have any other external DACs / receivers to test?
 
Apr 12, 2008 at 4:21 AM Post #9 of 11
Quote:

Originally Posted by infinitesymphony /img/forum/go_quote.gif
Oh, that's right, I'd forgotten about that part. Nevermind.
tongue.gif


I guess it points to the Adcom... Do you have any other external DACs / receivers to test?



Unfortunately, no.
 
Apr 12, 2008 at 7:21 PM Post #11 of 11
Quote:

Originally Posted by regal /img/forum/go_quote.gif
Try a USB- optical converter like the M-Audio transit, you have a ground issue using coax.


I have already purchased to converters; not too keen on buying a third.

Can you elaborate on the grounding issue? All my gear is grounded properly on the same circuit; no 2 prong adapters being used.
 

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