Spydey, I did notice a fair bit of oxidation (? reckon that's your "soot") come off the Tubemonger savers when I cleaned them once, BUT this may have been from the DeoxIT treatment I'd given them earlier. They ran for many months for
many hours before I pulled them. That said, I just cleaned them again a couple weeks ago, and there wasn't much coming off them. I always clean with wooden-shafted swabs and 99% isopropyl alcohol, then brush on DeoxIT Gold from the Caig kit. Tubemonger seemed surprised when I mentioned that first cleaning (in this thread, I imagine). If you do it carefully, the pins can be cleaned with no adverse effects.
All
that said, Tubemonger's customer service and willingness to stand behind their products is first rate (to wit, cv4109 posting recently). When I first got my Lyr and Bifrost I got a pair of PYST cables from Schiit. One had a bad solder joint, but my first thought was the socket savers. I contacted Tubemonger and they requested I return the pair for a new pair, just so they could investigate. I wasn't even close to being sure what the problem was, and testing eventually pointed squarely at one PYST cable (and Schiit, too, came through like the champs they are, shipping a new pair pronto, and letting me keep the originals. I eventually re-soldered the bad joint, so, 2-for-1
I'm still blown away by Tubemonger's response, and eventually upgraded to their latest-and-greatest socket savers. Now I use both pairs, chained together, supporting humongous 6SN7-to-ECC88 adapters just so I can roll 6SN7s in the Lyr. I wouldn't trust that task to cheap eBay savers.
My advice is try to work with them. They clearly know their schiit, and I'd be surprised if the problem is their saver. If so, they'll make it right.