Unfortunately, there are many, many hugely profitable businesses, whose only concern is profit and if that means that employees become collateral damage, they really don't care.
Customers rank only marginally above staff in the pecking order for such companies. I have seen such corporate behaviour first hand.
I really like the way Schiit does business and, as far as possible, I try to avoid any dealings with companies who treat staff and customers with contempt.
Sometimes, for example with Utilities companies, it is simply not possible