Since we're on cars...
What I Should Have Said About Convergence
Or, a Schiit Happened Mini-Chapter
At CanJam SoCal, I was invited onto a panel where we were asked about the “convergence” of headphone and speaker audio.
I figured this would be an easy panel, because we’d already seen plenty of convergence—that is, we’ve seen our customers move from headphones to desktop monitors to full-blown preamp-amp-and-speaker systems (and sometimes, back again). Convergence was already happening, and in both directions.
What I didn’t expect was this would be more about hand-wringing and worry about how to “move” headphone listeners to speaker systems.
Now, in one way, I get it. Headphone listeners are typically where people start these days, so headphone listeners tend to be younger. And guys with serious high-end systems might be aging themselves out of the market.
But…move?
Maybe it’s because I’ve spent 20 years in an ad agency, and saw the difficulty of getting people to “move” where you want them, or maybe just because Schiit has never had a salesperson of any kind, and “moving” is kinda alien to us, but I found the thought, er…somewhat offensive.
Worse, there was quite a bit of chatter about how to replicate the “speaker experience” on headphones, usually via signal processing, with the implication that speakers were the reference to be emulated.
Huh?
I didn’t really know how to process all of this. Sure, I commented that convergence was already happening, and made the point that I personally enjoyed headphones for what they did well, two-channel speaker systems for what they did well, and home theaters for what they did well, and that was perfectly OK, they all had a place in the world and you didn’t need to make them all work like the other, and that some people would like one or two or all three or none, and that was OK too.
But I missed what I really should have said. Because, driving home from CanJam, I realized what I should have said on that panel.
Here it is:
“Jeep people will never be Porsche people will never be Lexus people…but I guarantee you’d sell a lot more of all three if they cost $10,000.”
Now, I know you think I’ve gone crazy, but the audio and car enthusiast communities are very much the same.
In audio, you have a whole lot of people who experience music all the time, but don’t care very much about quality. These are the people who listen to the earbuds that came with the phone (or just the phone speaker) and who think you’re the weird one when you cringe. Similarly, in cars, there are a whole lot of people who care about cars only for transportation. They’ll buy for utility, or choose not to own a car at all. They’re the ones who look at car enthusiasts as being, well, a bit touched in the head.
In cars, there aren’t just “car enthusiasts.” There are Jeep Wrangler guys and Porsche people and Lexus fans. Now, of course, you might like one or two or all three as well, or something completely different, like old American cars or whatever, but the point is:
All the talking in the world won’t move a Porsche fan to a Wrangler enthusiast. All the charts, all the graphs, all the ads, all the promos, all the spiffs won’t really move a Lexus-uber-alles guy to believe a 911 is the One True Path.
Now, if you have always drove a Wrangler and try a Porsche and decide you like it, that’s a different thing. That’s organic growth based on curiosity. Now, you can decide to enjoy each for what it does well, or you can switch your preference.
But of course, nobody has infinite cash to throw at their hobbies, hence my crack about how we’d have a lot more people who enjoyed all three kinds of cars if they cost $10,000. (We’d also have a bigger total market.)
This works exactly the same way in audio. There aren’t generic “audio enthusiasts.” There are headphone guys and IEM fans and stat enthusiasts and speaker guys and home-theater people…some people may be more than one, and may enjoy each for what it does best. Or they may focus on only one area of audio.
And that reflects much more what we’re seeing amongst our customers. Because most of our stuff is inexpensive, they can experiment. Some stick with headphones. Some try speaker stuff. Some continue with speakers. Some have both speakers and headphones. Some come back to headphones. Some have home theaters too.
We don't need to push "convergence." We just need to make sure the options are affordable…then more people can make their own choice. Or choices.
And everyone wins.