[gikigill]

Constanza is all of that in one ball of fur.
Very convenient and time saving.
She also doubles as a piece of art.

Costanza looks like he rules the roost. Bet he's also got the attitude to go with his tortie fur.

 

[golfbravobravo]

Mary might also enjoy having a dozen gold plated yachts too.

Typical MBAs night not work for Apple but they definitely dominate the market.

I doubt she does. She too is an engineer. And, based on the latest Chevys she maybe don't deserve a gold yacht, but pretty close to it!

 

[gikigill]

My wife drives a Genesis and loves it. I needed some warranty work, called the service department and was put on hold for 35 minutes. Fine. Drove to the dealership to set up the work in person. Complained about the 35 minute hold and was told they've been having 'phone issues'. While waiting for the service advisor I called them, from right in front of the receptionist, and watched the receptionist ignore the incoming call for 10-15 rings and letting it go to voicemail because it was obviously more important to flirt with one of the mechanics.

I know, not fair to bash a company based on this interaction but it wasn't the first or last time I had a less than stellar experience with the dealership.

Lexus seems to be the benchmark in this regard, followed by Mercedes.

The best dealership experience in my experience but I still didn't buy a lexus.

The car was about as exciting as wallpaper paste.

 

[gikigill]

I doubt she does. She too is an engineer. And, based on the latest Chevys she maybe don't deserve a gold yacht, but pretty close to it!

Jokes apart, I knew Mary Barra was the CEO of GM but was under the impression she had been replaced.

The new Corvette is mid engine though so.....

 

[Timster]

It is soooooo much easier to treat your employees well. That way you keep them. A lot of resources go into recruiting and training your employees. Those resources are wasted when you treat them poorly for some mystical improvement of the bottom line. When those employees leave new ones have to be recruited and trained. Over and over.

^^ This

 

[RickB]

How did this become an Apple thread?

Schiit is the antithesis of Apple.

And yet they both make some excellent products...

 

[Timster]

Costanza looks like he rules the roost. Bet he's also got the attitude to go with his tortie fur.

Pssssttt ... Just quietly, Costanza is a she
Don't want to upset the thread mascot

 

[Ryno1330]

And yet they both make some excellent products...

Correct, but the point is about running a business the right way, not the end product.

 

[golfbravobravo]

Jokes apart, I knew Mary Barra was the CEO of GM but was under the impression she had been replaced.

The new Corvette is mid engine though so.....

I know. I have a nice red one sitting in the garage.

It is a spectacularly good car. Kudos to American engineering and production.

 

[tincanear]

IMHO, Customer retention requires both a quality product and excellent customer service, otherwise, the customer will eventually go elsewhere (and the poorly managed company will never understand why... or care)

 

[rkw]

Chevrolet did piss me off by telling me that my OnStar sub will expire in 30 days and that I need to renew it

For a premium tier? I thought the basic one that comes with car purchase is free for a good number of years.

 

[bcowen]

Lexus seems to be the benchmark in this regard, followed by Mercedes.

The best dealership experience in my experience but I still didn't buy a lexus.

The car was about as exciting as wallpaper paste.

I have one of the former now and used to have one of the latter. Great service with both, but I had lots more experience with Mercedez as the car visited the dealership every 3 months or so to fix the next thing that broke. Most unreliable car I've ever owned, surpassing even the Chevy Vega I had in my youth.

 

[Balthazar B]

When I got out of the Navy in 1984 my first job was at Apple. In those days every employee was given stock options in exchange for a slightly below-market salary. I worked there for only 8 months but when I walked away I had 1000 option shares at a $5 valuation. At the time the stock was penny stock on the market and I didn't think much of it. A few years later after a couple splits and the stock hit $25 I sold out and thought I had really made a bundle. If I had held out just a few years more... oh well.

Wow. And I'm sure you've done the math, accounting for splits and dividends...

 

[Ableza]

Wow. And I'm sure you've done the math, accounting for splits and dividends...

No, it's too damn depressing.

 

[Balthazar B]

I have one of the former now and used to have one of the latter. Great service with both, but I had lots more experience with Mercedez as the car visited the dealership every 3 months or so to fix the next thing that broke. Most unreliable car I've ever owned, surpassing even the Chevy Vega I had in my youth.

Apparently you've never owned a Chrysler product...