If your DAC doesn’t enumerate (visibly appear in the OS settings), or if you experience severe and obvious levels of distortion, adding an active USB hub will more than likely repair the issue. Active USB hubs have an active hub controller. This hub controller buffers and often reclocks the bi-directional communication between host (computer) and peripheral (DAC). This controller will rectify any communication issues that may be preventing your DAC from working with a JitterBug/computer combination. Here is an example of an excellent active USB hub:
CLICK HERE.
On the surface, adding a USB hub may seem like a hassle, but it can also be seen as an additional opportunity to upgrade the overall performance of a computer-audio system. Many customers have reported that adding an active USB hub improved the sound of their system, with the only drawback being the need for an additional USB cable. In the event that you need to add a hub, be sure to add a USB cable that is identical to the one already in your system, thus ensuring signal continuity and optimal performance. Also keep in mind that, in general, for this particular application, shorter cables will offer better performance.
One last piece of advice: There is a burgeoning market for high-performance USB hubs. Schiit Audio makes an active USB hub called the WYRD. We have found that the WYRD offers sonic results above and beyond that of the ordinary USB hub. For more information on this product, CLICK HERE.