Reviewer at Headphone.Guru
- Apr 6, 2015
Bruce already emailed me back saying he'd be glad to send me a couple of the discs
Hey so quick question. Has anyone else been getting a weird glitch where sometimes the player starts to act like the left-arrow or right-arrow button is constantly being pressed? Like whenever you select a song it jumps to the previous or the next one instead and plays that, and buttons don't respond properly in certain situations (like trying to go back from a song to its containing folder). I find the only solution to the glitch is to power the player off and on again.
Also, something I'm a tad concerned about. Does the QP1R ever, for anyone, experience complete lock-up glitches where it becomes non-responsive? I noticed it does not have a "reset" button like some DAP's, so if that happens wouldn't one have to wait until the battery runs down before doing anything? Or can everything always be solved by just powering it off, and it will always be able to power off? My Fiio X3ii, you see, in some of the earlier firmware versions, would lock up and the power-button would not respond, so I had to hit its reset.
I have only had the player lock up if I play a corrupted file. What type of files are you mostly using? As to the button issue, they are capacitive, so it might be something you're doing that you don't notice. Does it happen when when the screen is off? If so, you might again be looking at a corrupted file issue. You might try installing the current firmware if you have not done so already. http://questyleaudio.com/uploads/file/20160621/6360212189787471455812490.zip
Note: you need to put the q1.fw file onto a blank micro sd card. You cannot change the name of the file or have anything else on the card. It cannot be in a folder, it must be in the root directory. I recommend taking all cards out of the player, putting the fw card in slot 1, then going into System Settings select Upgrade then select yes, you should get a progress bar and then the unit should reboot on its own. The Settings menus might change, so you will want to go through them, and make sure you have all the settings you want.
If you continue to have issues, contact your dealer.