Pocket Dock

[razer]

Around 16 to 17 days ago, my friend ordered a pocket dock from sendstation, a day prior to mine. His was the FIREWIRE version while mine was the USB version. His arrived within a week. Ok, to be exact, I got the order confirmation of my Pocket Dock on 16th of june. Its already July now, and my pocket dock hasn't arrived!!!!!!!!!!! I emailed them the first time and they said international shipping elsewhere was 4 to 14 days and told me to be patient....Then a few days ago and yesterday, I mailed them a few more times but there was no reply or whatsoever...They totally ignored my emails....Gosh am I pissed. How in the world can a day of difference in ordering times result in my friend who lives a few blocks down the road to receive his dock within a week while here I am waiting my arse off for it....

 

[socrates63]

If Sendstation sent it, it's out of their hands. Why are you emailing them?

I had some problems with the postal service earlier this year, so I know wacky things can happen (post office's fault). I had a package arrive two months later when it should have taken only a few days. Just sit tight and wait. You may want to follow up with the carrier but I'd wait another week.

 

[hardbop]

I had a problem with delivery when I realized I hadn't received an order in almost a month. After all kinds of searching, it turned out that the apartment office put the wrong number on my box. Luckily, it wasn't picked up by someone else.

 

[razer]

Gosh.....Can't blame no one? I guess the package is kinda small so maybe it got lost on the way?

 

[socrates63]

Quote:

Originally Posted by razer Gosh.....Can't blame no one? I guess the package is kinda small so maybe it got lost on the way?

Package size doesn't seem matter much when the postal service makes a mistake. I once ordered a bucket of Legos from eBay, and the seller was in California. It should have taken only 3 days but it took several weeks.

Probably the most weirdest incident was when a package was sent to me from the Midwest (if I remember correctly). I had delivery tracking available and saw that it arrived at the transfer station about 50 miles south of where I live. Great, I thought. I should get it tomorrow. Wrong. The package was sent to New Jersey, the opposite end of the country! I went to my local post office and reported the case, and I got the package a few days later.

I never had a single problem at my old address where I lived for twenty years. I moved to my current address 2.5 years ago, and I've had several shipping problems (1 FedEx, 4 or 5 USPS) during the past year.

The moral of the story? Delivery tracking is a must, and insurance is highly highly recommended.

 

[<GNEFF> killbot]

I waited a long time for my pocket dock to. More then 3 weeks from order date. My emails to costumer support went unanswerd for days and replys always promised more then they could keep. But I got it in the end, no hiss and all.