[sabatar]

I connected the zx2 player to the PHA-3 using the analogue cable (line in) and I get the sound from XBA-Z5 only with the factory provided cable (normal stereo not balanced). When I change the cable with the balanced one, I won't get the sound
I inserted each plug into the stereo terminal and the channel of the headphones worked fine - so the balanced cable is fine.
 
Any solution or is my PHA-3 faulty?
 
Thanks

 

[u2u2]

That is normal for the PHA-3. Feed it with a digital source (input) and you will be rewarded with balanced output. It is a fine amp once you get to know the minor quirks it has.

 

[Sonyvores]

yep, @u2u2 is right. Balanced output is only available with digital signals