Get this, I just refused shipment for my iHP-120 that I ordered from Ritz. The UPS guy was at my door this afternoon with it under his arm and I said no.
I ended up buying the Rio Karma from Amazon for $264 after rebate. I really debated my decision and in the end the Karma won. The $90 savings was not a trivial amount and I had a couple of gift certificates to spend with them. Plus, I tried out the Karma in a local HiFi store and really liked the UI.
Hope everyone is happy with the iHP-120. Perhaps I'll end up with one after a few firmware updates go by.