One man's Amazon HD vs Tidal impressions

May 10, 2021 at 12:52 PM Thread Starter Post #1 of 12

rocdoc

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Hi everyone,

I have just started my trial with Amazon HD after about a year of using Tidal. Here is my brief head-to-head set of impressions, with some questions about others’ impressions and thoughts.

This is done not blinded, simply switching back and forth on the same song between the two applications, but I had pretty good equipoise starting out. System: both apps out of an iPhone 11pro, with the camera adapter to send signal to USB, into a iFi Zen Dac powered with its dedicated power adapter, listening with Hifiman Sundara with stock cable. The headphones are new and not fully broken in yet. The Zen Dac had both the “Power Match” and the “Truebass” buttons on. As this gets loud, the volume was somewhere below 9 o’clock, just above where it would start getting imbalanced – gives plenty of detail without hurting my ears). Where available, I listened to the Ultra HD version on Amazon and MQA on Tidal, I specify where that was not the case. This is presented only as listening impressions, what I heard, without delving into potential digital signal correlates – which would be very interesting to do, and if anyone reading can connect some dots (or bits) there, great.

I started with what I was listening to at the moment, a Ring Cycle I am going through while following along the script in a bilingual edition (fun), and then switched to songs I know well.



Here goes, by songs:

Pieces of Act 2 of Gotterdammerung, the Georg Solti, Wiener Philharmoniker recording: honestly this is probably too complex to easily identify subtle differences. Sounded largely the same, except it seemed a bit louder on Tidal. BUT, outside the sound itself, another big difference: Tidal does this weird thing where every time it switches to the next track there is a loud “pop”, and brief change in the volume. I kind of ignored how annoying this was until I listend to the Amazon version without it, and it’s a relief not to be assaulted by that, and enjoy smooth continuity on an opera recording like this.

Shelby Lynne, Just a Little Loving: this is starting the list of tracks I know really well, so good for testing. Interesting differences here. Tidal: Vocals seemed warmer, more pleasant, and more natural. I also thought that the (?studio space) echo of the snare drum rim hits was better and more organic. Amazon: more lively and open highs and cymbal notes. Bass seemed tighter and better defined, although maybe not as extended. But the voice did not sound exactly as I know it from the CD version.

Billie Eilish, Bad Guy. Again, Amazon delivers tighter bass, and more impact of the highs. The finger snaps are more present and impactful.

Lyle Lovett, North Dakota, picked rather randomly off Joshua Judges Ruth, going carefully over the first couple of minutes: the piano sounds more natural on Amazon. In fact, on Tidal, it sounds fake and uneven in comparison. However, the voice, again, seems off and does not sound like Lyle’s voice! Tidal delivers the vocal timbre I’m used to.

Bach Cello suites, recording with Rostropovich. This one was regular HD on Amazon and MQA on Tidal. Hard to put details into words, but, in spite of the supposed lower definition on Amazon, I found it more engaging, like it made me want to perk up and listen to it, compared to Tidal. Not sure I know what to attribute this to.

Beatles, Come Together: on this one the only conclusion was that it may not be a good track for testing. I couldn’t really tell much of a difference. This was the remastered version.



Interface: I’m a bit too new to Amazon to give a proper interface review. I like the detailed info on many albums Tidal has, which does not appear to be there on Amazon. On the other hand, the credits are easier to see on Amazon, at least on classical music. And the fact that many tracks have lyrics scrolling through can be a lovely bonus where applicable. I haven’t found anything on amazon similar to Tidal’s “Classic albums” or “101” sections, which are great for learning. I hope that their suggestions are better than on Tidal, that would be an interesting advantage.



Conclusions and questions: I’m a bit baffled by what seems to be a consistent pattern. It appears that lows and highs are more prominent on Amazon, and perhaps handled better, at least as far as the bass is concerned – it seemed tighter and better articulated than on Tidal, where it appeared rather smeared by comparison to my ears. But the voice issue is troubling. Almost on every song, vocals (both male and female) come through as more organic and truer to what my ears and brain call reference, on Tidal. Then on more complex instrumental bits, even though some span the same frequency ranges, the piano and cello sounded more natural to me on the Amazon versions. I’m confused. Does this make sense to anyone? Oh, that bit about the annoying pops between tracks on Tidal – honestly, I’d be tempted to switch just to avoid those :)

Curious what others’ impressions have been and what you think of these opinions above. To keep things in the right perspective, I think the listening experience is plenty enjoyable on both interfaces. This is the very definition of a first world problem. But then again, we’re all on this forum, aren’t we….
 
May 10, 2021 at 11:16 PM Post #2 of 12
You will want to verify with your onboard info, but I don't think Apple has gone beyond 16/48khz PCM out of the iPhone/iPad/AppleTV yet... so that could be limiting the upper end of Tidal's MQA unfolding, when Amazon Music Ultra HD tops out at 48khz you might get better highs than Tidal - check your Tidal passthrough setting, you might be missing the top end of the Tidal recordings - not sure how Tidal would implement given that output limitation.

You could try not doing unfolding/decoding on the iPhone - if it does that at all?? - set the Tidal App to Exclusive but don't Passthrough the MQA to unfold on the phone... I'm using PC terms, as I don't have an iPhone / iPad / AppleTV :)

Here is what the fully enabled options to decode on the Topping D90 MQA looks like for Windows:
Tidal D90 MQA Options Dialog.JPG
So, on the iPhone/iPad, if there is a Passthrough option, I'd disable it.

On Windows using the D90 MQA => A90 or Xduoo TA-20 the Amazon Ultra HD can sound as good as mid-level MQA, but 352.8khz MQA's sound better. Recordings the same, coming at the same volume. Subjectively either are great listening, both have different libraries, and both had bad App problems in the distant past when I started, with Amazon being the last to clear things up, but both are great on Windows / Android for me now.

I hear excellent highs, sub-bass, and bass on both. :)
 
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May 11, 2021 at 12:29 PM Post #4 of 12
@hmscott I think I'm getting full MQA. I use a camera adapter to get things out of the iPhone from the Tidal app, and the Zen Dac shows the magenta light indicating it's seeing MQA. I don't know of a way to check the actual sampling rate beyond that. This is an important point you make.
@iFi audio thanks for asking! Loving it so far, really impressive for the price. Of course you guys had to go and release the next version right after I bought this one, didn't ya? :) If the way it handles MQA is the only difference though, my current setup with the Apple camera adapter should be fine, right? If I were to suggest anything (not a complaint, just a wish) it would be for the TrueBass to either have some gradation, or a gentler boost. It certainly improves the low end on my Sundara, but I feel like less of a boost would feel even better and more accurate. Maybe a "low" and "high" setting, or something similar, on the Truebass would do it?
It has tons of power, and with the PowerMatch on it really generates beautiful and detailed sound. Drives both the Sundara and the AKG K702 I was using previously very loud, effortlessly - I end up keeping the volume very close to minimum. At least using it powered with the dedicated power supply it feels like it's made to drive much more demanding headphones.
 
May 12, 2021 at 1:49 AM Post #5 of 12
@hmscott I think I'm getting full MQA. I use a camera adapter to get things out of the iPhone from the Tidal app, and the Zen Dac shows the magenta light indicating it's seeing MQA. I don't know of a way to check the actual sampling rate beyond that. This is an important point you make.
@iFi audio thanks for asking! Loving it so far, really impressive for the price. Of course you guys had to go and release the next version right after I bought this one, didn't ya? :) If the way it handles MQA is the only difference though, my current setup with the Apple camera adapter should be fine, right? If I were to suggest anything (not a complaint, just a wish) it would be for the TrueBass to either have some gradation, or a gentler boost. It certainly improves the low end on my Sundara, but I feel like less of a boost would feel even better and more accurate. Maybe a "low" and "high" setting, or something similar, on the Truebass would do it?
It has tons of power, and with the PowerMatch on it really generates beautiful and detailed sound. Drives both the Sundara and the AKG K702 I was using previously very loud, effortlessly - I end up keeping the volume very close to minimum. At least using it powered with the dedicated power supply it feels like it's made to drive much more demanding headphones.
If there is an option to disable passthrough of MQA - do the decode / first unfold on the Tidal server side, see if that improves the sound for you.

Also, see if disabling the Boost options on the Zen DAC brings back the highs you feel are missing.

I enjoy some boost once in a while, but I've found over time it is tiring and makes me wonder if I am hearing the music the way it was meant to be played. I end up disabling the boosts (software in my case) not long after trying out the "adjusted profile" for various headphones. Either I enjoy the headphones with particular music stock, or I switch to another headphone.

You have a nice setup, see if you can hook up your DAC / Headphones to a PC/laptop via USB - use the Windows Tidal App and enable all 3 Streaming Settings as above - you might have better results using the PC / Laptop as the source using the same DAC / Headphones. :)
 
May 12, 2021 at 1:31 PM Post #6 of 12
@iFi audio thanks for asking! Loving it so far, really impressive for the price. Of course you guys had to go and release the next version right after I bought this one, didn't ya? :) If the way it handles MQA is the only difference though, my current setup with the Apple camera adapter should be fine, right? If I were to suggest anything (not a complaint, just a wish) it would be for the TrueBass to either have some gradation, or a gentler boost. It certainly improves the low end on my Sundara, but I feel like less of a boost would feel even better and more accurate. Maybe a "low" and "high" setting, or something similar, on the Truebass would do it?
It has tons of power, and with the PowerMatch on it really generates beautiful and detailed sound. Drives both the Sundara and the AKG K702 I was using previously very loud, effortlessly - I end up keeping the volume very close to minimum. At least using it powered with the dedicated power supply it feels like it's made to drive much more demanding headphones.

Thanks a lot for your feedback! The V2 decodes MQA and has a better internal clock, so there should be a mild general improvement over the V1, but not a night&day difference. Your current setup should be OK. As for our bass booster, suffice it to say you're not the first one who would like to have this feature gradual :D

Thanks again and enjoy :beerchug:
 
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Dec 30, 2021 at 1:01 PM Post #7 of 12
I couldn't agree less with Amazon > Tidal. From my gear and phones Qobuz was the best sounding but their catalog was too limited for my tastes. Tidal has the tunes and sound. Amazon has the catalog, too, but their SQ is several levels below where I was satisfied.
 
Dec 30, 2021 at 4:04 PM Post #8 of 12
I couldn't agree less with Amazon > Tidal. From my gear and phones Qobuz was the best sounding but their catalog was too limited for my tastes. Tidal has the tunes and sound. Amazon has the catalog, too, but their SQ is several levels below where I was satisfied.
I liked Qobuz for SQ but yes, catalog is limited and the whole UI and user experience is quite bad, you need to know exactly what you want to find it as discovery and recommendations are non existent. Player SW was quite temperamental if not plain buggy on both PC and Android phone.
Apple Music at the moment seems to be a best choice IF you are Mac/IPhone guy, which I am not.
Looks like Spotify HiFi is our only hope, if it ever happens.
 
Dec 30, 2021 at 4:19 PM Post #9 of 12
I liked Qobuz for SQ but yes, catalog is limited and the whole UI and user experience is quite bad, you need to know exactly what you want to find it as discovery and recommendations are non existent. Player SW was quite temperamental if not plain buggy on both PC and Android phone.
Apple Music at the moment seems to be a best choice IF you are Mac/IPhone guy, which I am not.
Looks like Spotify HiFi is our only hope, if it ever happens.
I've got a mix of IEMs, headphones, AirPods Pro's, desktop amps, DAC's, and have used an LG V30 and my iPhone 11 for music playback. I also have an NAD Integrated Amp with BluSound OS for streaming HiRes through the component DAC. To my ears Tidal is superior. Apple Music is good but it just doesn't have the fullness that Tidal has. Their Spatial Audio is limited and cool but sounds contrived on the music I would normally listen to. The UI and creating lists on Tidal are outstanding and their discovery is strong. Costs me $20/month but I get my money's worth. Love it.
 
Dec 30, 2021 at 4:27 PM Post #10 of 12
I've got a mix of IEMs, headphones, AirPods Pro's, desktop amps, DAC's, and have used an LG V30 and my iPhone 11 for music playback. I also have an NAD Integrated Amp with BluSound OS for streaming HiRes through the component DAC. To my ears Tidal is superior. Apple Music is good but it just doesn't have the fullness that Tidal has. Their Spatial Audio is limited and cool but sounds contrived on the music I would normally listen to. The UI and creating lists on Tidal are outstanding and their discovery is strong. Costs me $20/month but I get my money's worth. Love it.
If you love Tidal Hifi Music, and don't mind paying for an annual bill once a year, for $119/year BestBuy has the best Tidal $9.92/month cost...

If you haven't tried Tidal and want an inexpensive $1 for 3 month Trial: Music Streaming Services

Lots of subscription variations, but make sure to get "Hifi Music", not "Premium Music" :)
 
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Dec 30, 2021 at 4:32 PM Post #11 of 12
If you love Tidal Hifi Music, and don't mind paying for an annual bill once a year, for $119/year BestBuy has the best Tidal $9.92/month cost...

If you haven't tried Tidal and want an inexpensive $1 for 3 month Trials: Music Streaming Services

Lots of subscription variations, but make sure to get "Hifi Music", not "Premium Music" :)
I've been on Tidal 3 years. Can I go to Best Buy and change over to them without losing the work I've put in?
 
Dec 30, 2021 at 4:39 PM Post #12 of 12
I've been on Tidal 3 years. Can I go to Best Buy and change over to them without losing the work I've put in?
Yup, that is what I did. I bought it a couple of weeks before my subscription direct with Tidal expired, then followed the "Activation Instructions" on Bestbuy to use their Code and my existing subscription renewed for 1 year, I've done that 2x now. :)

In the Tidal app on Windows if I click "Manage Subscription" it opens my default browser to the "Tidal Account" page, then I Click on the Subscription Tab, and that says you need to go to Bestbuy:

"This account is currently managed by Best Buy. Please visit your BestBuy.com account page to manage your billing preferences, cancel your plan and update your contact information."

Don't forget to login to your Bestbuy account before buying the Tidal subscription, you'll end up managing it from your Bestbuy account... Create a Bestbuy account login first, if you don't have one.

Also, according to Bestbuy - I asked long ago - you can reside outside of the US and still sign up with Bestbuy and purchase and manage your Tidal subscription from Bestbuy - from overseas :)

https://www.bestbuy.com/services/planlist
Bestbuy Subscriptions - Tidal.jpg
 
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