official nike boycott thread SERIOUS RANT

[fyrfytrhoges]

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[Jahn]

if i bought a CD player that had a 1 year Sony manufacturer's warranty on it, stuck it in the closet for 3 years, then took it out and it didn't play, there is no way i would expect Sony to service it under warranty.

i didn't even think shoes HAD a warranty. and if they did, it should have expired after 3 years for certain.

sorry to hear about your story, but i think Nike is in the right here.

 

[redshifter]

oh, man that sucks. i learned a long time ago nike shoes were poorly made. now i stick with new balance.

 

[Jahn]

Quote:

Originally Posted by redshifter oh, man that sucks. i learned a long time ago nike shoes were poorly made. now i stick with new balance.

i love new balance! i've worn NB since high school.

 

[Wodgy]

Isn't the two year Nike limited warranty on golf shoes just for the waterproofing, with other problems only warranted for six months? Maybe you can get that to work in your favor. Claim that the shoes have lost their waterproofing ability because of the tear. Dig up your old credit card receipts to prove you bought the shoes when you did.

 

[fyrfytrhoges]

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[fyrfytrhoges]

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[mightyacorn]

Quote:

Originally Posted by fyrfytrhoges .... i paid with a credit card, is there no database where you store information

Do you still have your Account Statement from your credit card company? If not call up the credit card company and ask for a duplicate statement for the month you were billed for those shoes.

 

[Wodgy]

Quote:

Originally Posted by fyrfytrhoges wodgy, i would *think* that the 2 year warranty would apply to when the shoes were purchased because again, who makes inquiries as to when shoes or anything for that matter are actually "manufactured."

I think you're right about that. The warranty should start when you buy it.

Quote:

i dont think i could get away with the waterproofing issue because i was told if i sent them in they would be inspected by the "reviewing" department and i believe they would assume i was trying to hide the "visible" damage to the shoe. maybe not, but thats my guess....

Hmmm... I suppose it depends on how the waterproofing warranty is worded. If it means "the shoes stay waterproof", then a tear would still count. After all, a torn shoe is no longer waterproof. But if the warranty is worded to only cover some sort of waterproof coating, then you might be out of luck. Maybe call them and ask what the waterproofing warranty on golf shoes covers? (I wouldn't tell them you might have a claim when you call.)

 

[spaceman]

I always save my receipts (for everything), and go through them once a year around tax time. I ran into a similar situation a few years ago (different product), and was fortunate to have the receipt. I really do not like getting screwed.

 

[fyrfytrhoges]

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[bundee1]

My friend has always had his sneakers replaced by Nike within the year he's bought them, sometimes even after. Too bad they log that stuff, sometimes you get breaks from good cs reps.

 

[apnk]

I really dont like nike stuff. I use to buy nike shirts, but they would only last a couple of months before they rip and discolor and they imo all suck. I compared the cloth thickness and the build quality to a ecko shirt and others brands and nike's shirts seem to be cheaper made. Also nike seems to charge high prices for cheap shirts.

 

[jbloudg20]

From my experience, its the Nike that are manufactured anywhere but Indonesia that are crap.

I do, however, agree that Nike should stand behind their product. I have worked retail, and the "rule of thumb" in my store, was anything to keep the customer happy. I had some customers who blatantly and deliberately broke the items, but we gave them a new one anyway. Such is life.

 

[Jahn]

i had a feeling i'd get burned somewhere for counter posting and missing something and end up looking ignorant, rats! you're right i'm wrong! *backs away slowly*

but seriously, if a store sells you merch and you've had it for a year, i don't think the store owes anything past a certain date. what is that date? beats me!

edit- of course if you buy the store's warranty it can be extended from whatever it is, like best buy's 2 year buyable store warranty. J&R has an extendo-thing too, up to a year i think. my clearance TV was covered like that, and fortunately it's never had to go to the shop after 5 years and counting.

but if a store doesn't see those shoes after a year and you have no receipt or warranty or anything in their records to help you out, there's no proof that you bought it there and back then, what can they do? and Nike just sees an out of warranty shoe, so they toe the company line.

i'm just saying business is business, and it's understandable what happened - regardless if it's right or wrong.

to be more helpful, as you said, you paid via credit card. the credit card company should keep credit records, before asking them for a printout ask the store if they would honor such proof as proof that you bought them there a year ago. even if they say yes they would, they might still neg you because it's been a year, but it couldn't hurt to ask.