Hello guys, my apologies for posting here since I've no idea where else I could get a faster and more reliable response.
I've been diagnosed with otitis media and since I didn't know too much about it, I continued using my westones.
However, once I played a song, the volume on the left side was much lower than that on the right. I took it off, looked at it carefully and noticed that it had some wax buildup very deep inside the canal. Now I have no idea how to open an IEM and how to remove the wax and I'm very worried I need to send this back to westone (I live in Europe). Can you help me with some advice on how to clean the wax at home? Any advice would be greatly appreciated. My apologies once again for posting about this here...
How it looks: http://i59.tinypic.com/67qtc6.jpg